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Compare JustCall vs Channels

JustCall - Contact Center Operations Software
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Channels - Contact Center Operations Software
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Overview

Description

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Entry Level Pricing
  • Starts from $20 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

4.5

(14)
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Software Demo

Demo

Channels has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $20 , Billed Yearly
      • $15 , Billed Yearly
      Pricing Plans
      • Standard

        • 1 local or toll-free number included

        • Call Tracking

        • Call Recording

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      • Premium

        • Includes features of Standard Plan, plus

        • Auto Dialer

        • SMS Bots

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      • Enterprise

        • Includes features of Premium plan, plus

        • Dedicated account manager

        • Priority Support on all channels

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      • LITE

        • Free incoming calls

        • Free phone number

        • 2 call distribution rules

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      • BASIC

        • Free incoming calls

        • Free phone number

        • All call distribution rules

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      • PRO

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      Pricing Pagejustcall pricingchannels pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      84

      Very Good

      12

      Good

      0

      Poor

      0

      Terible

      1

      Excellent

      10

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots
      Click To Call in your CRM and Helpdesk screenshot

      4 Screenshots

      No screenshots available.

      Videos
      video-0

      3 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Channels offers Free Trial, but JustCall does not.

      JustCall is designed for Large Enterprises, Medium Business and Small Business.

      Channels is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for JustCall Starts at $20/User/Month when Billed Yearly whereas for Channels Starts at $15/User/Month when Billed Yearly.

      Some top alternatives to JustCall includes CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live, RingCentral Contact Center, Squaretalk, CloudCall, OpenPhone and MyOperator.

      Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].