JivoChat vs Workvivo Comparison
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
Workvivo
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team membe…
Workvivo leads on user satisfaction with a 4.9-star rating across 1,290 reviews.
JivoChat vs Workvivo — at a glance
| Feature | JivoChat | Workvivo |
|---|---|---|
| Rating | 3.9 / 5 | 4.9 / 5 |
| Reviews | 91 | 1,290 |
| Starting price | $13 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Experience Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between JivoChat and Workvivo
- Pricing: JivoChat starts at $13 /User/Month. Workvivo pricing is not publicly listed.
- Free trial: JivoChat offers a free trial; Workvivo does not.
- User satisfaction: Workvivo scores higher with a 4.9-star average.
- Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Workvivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
JivoChat vs Workvivo — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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JivoChat vs Workvivo: Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Best for enhancing employee communication and team connection.
- You need a platform focused on strengthening colleague relationships.
- Your goal is to improve internal communication beyond traditional tools.
- You want to actively engage and reach out to team members effectively.
- You require detailed analytics or performance management features.
- You need a solution with verified user ratings and extensive buyer feedback.
JivoChat: Best for small to mid-sized e-commerce teams needing multi-channel live chat. Workvivo: Best for enhancing employee communication and team connection.
Description | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively ... Read More about Workvivo |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.6/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do JivoChat and Workvivo Compare on Features?
Total Features | 9 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare JivoChat and Workvivo on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
JivoChat vs Workvivo: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
JivoChat vs Workvivo Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
JivoChat User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 1470 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
JivoChat and Workvivo Customers
Customers | No Customers information available. |  amazon  vmware  NETGEAR |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JivoChat or Workvivo?
- Workvivo edges out the other on user ratings (4.9 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do JivoChat and Workvivo offer a free trial?
- JivoChat offers a free trial. Workvivo does not.
- What is the starting price of JivoChat vs Workvivo?
- JivoChat starts at $13 /User/Month. Workvivo starts at Contact for pricing.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
- What are the top alternatives to Workvivo?
- Top alternatives to Workvivo include NuovoTeam, Yammer, Simpplr, Speakap, theEMPLOYEEapp.