JivoChat vs Jive Voice Comparison
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
Jive Voice
Starting at $19.95 /User
- Free Trial
- Large Enterprises
- Medium Business
The Jive Voice VoIP service simplifies home phone service by combining cutting edge internet and voice technologies to deliver crystal clear, wireless-quality phone service over the high speed internet connection. With J…
Jive Voice leads on user satisfaction with a 4.5-star rating across 641 reviews.
JivoChat vs Jive Voice — at a glance
| Feature | JivoChat | Jive Voice |
|---|---|---|
| Rating | 4.2 / 5 | 4.5 / 5 |
| Reviews | 106 | 641 |
| Starting price | $13 /User/Month | $19.95 /User |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | VoIP Providers |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between JivoChat and Jive Voice
- Pricing: JivoChat starts at $13 /User/Month, while Jive Voice starts at $19.95 /User.
- User satisfaction: Jive Voice scores higher with a 4.5-star average.
- Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Jive Voice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
JivoChat vs Jive Voice — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Best for small to medium businesses needing clear, unlimited VoIP calls over internet.
- You want crystal clear call quality using your existing high-speed internet connection.
- Your business requires unlimited calling within the US and Canada without extra fees.
- You need a simple, streamlined VoIP solution ideal for remote work and customer support.
- Your company lacks reliable high-speed internet, risking call quality and service stability.
- You require extensive on-premise PBX hardware or advanced telephony features not detailed here.
JivoChat: Best for small to mid-sized e-commerce teams needing multi-channel live chat. Jive Voice: Best for small to medium businesses needing clear, unlimited VoIP calls over internet.
Description | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | The Jive Voice VoIP service simplifies home phone service by combining cutting edge internet and voice technologies to deliver crystal clear, wireless-quality phone service over the high ... Read More about Jive Voice |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do JivoChat and Jive Voice Compare on Features?
Total Features | 9 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare JivoChat and Jive Voice on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
JivoChat User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the clear call quality and ease of use, though some express concerns about pricing transparency and reliance on internet connection. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Panasonic  American Family  Wellspace |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to JivoChat and Jive Voice in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JivoChat or Jive Voice?
- Jive Voice edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do JivoChat and Jive Voice offer a free trial?
- Yes, both JivoChat and Jive Voice offer a free trial.
- What is the starting price of JivoChat vs Jive Voice?
- JivoChat starts at $13 /User/Month. Jive Voice starts at $19.95 /User.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
- What are the top alternatives to Jive Voice?
- Top alternatives to Jive Voice include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.