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JivoChat vs IFTTT Comparison

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JivoChat

4.2(106 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…

IFTTT

3.9(168 reviews)

Starting at $3 /Month

  • Individuals
  • Freelancers / Consultants

IFTTT, also known as If This Then That, is a powerful software solution that enables smooth integration and coordination between various devices and applications in your business. Say goodbye to compatibility issues and…

JivoChat leads on user satisfaction with a 4.2-star rating across 106 reviews.

JivoChat vs IFTTT — at a glance

FeatureJivoChatIFTTT
Rating4.2 / 53.9 / 5
Reviews106168
Starting price$13 /User/Month$3 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium Business
CategoryLive Chat SoftwareWorkflow Automation Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between JivoChat and IFTTT

  • Pricing: JivoChat starts at $13 /User/Month, while IFTTT starts at $3 /Month.
  • Free trial: JivoChat offers a free trial; IFTTT does not.
  • Target audience: JivoChat is built for Large Enterprises and Medium Business, while IFTTT targets Individuals and Freelancers / Consultants.
  • User satisfaction: JivoChat scores higher with a 4.2-star average.
  • Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; IFTTT supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

JivoChat vs IFTTT — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JivoChat - Live Chat Software
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Talk to an expert
IFTTT - New SaaS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

JivoChat

Best for small to mid-sized e-commerce teams needing multi-channel live chat.

Choose if
  • You run a small or medium e-commerce business seeking easy multi-channel communication.
  • Your team values a simple, low-complexity setup with a modern, customizable interface.
  • You need cost-effective live chat combined with email, Facebook messaging, and call features.
Consider alternatives if
  • Your enterprise requires advanced security, compliance, and extensive platform integrations.
  • You depend heavily on robust customer support and advanced features like voicemail.

IFTTT

Best for

Individuals, Freelancers / Consultants, Medium Business

JivoChat typically suits Large Enterprises and Medium Business. IFTTT tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat

IFTTT, also known as If This Then That, is a powerful software solution that enables smooth integration and coordination between various devices and applications in your business. Say ... Read More about IFTTT

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $3

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do JivoChat and IFTTT Compare on Features?

Total Features

9 Features

2 Features

Unique Features

No unique features

No unique features

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Compare JivoChat and IFTTT on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13 , Billed Yearly
      • $3

      Pricing Plans

      • Basic

        • Unlimited chats and websites

        • Customizable chat in 25 languages

        • Desktop, mobile and browser agent apps

        Show more +

      • Professional

        • All the benefits of Basic version, and:

        • Unlimited chat history storage

        • Proactively start chats and catch leads using Smart Triggers

        Show more +

      • Not Available

      Pricing Page

      JivoChat pricing
      IFTTT pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      JivoChat User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      61

      6

      3

      1

      21

      100

      25

      3

      4

      38

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations.

      What buyers like

      • Ease of use
      • Affordable pricing
      • Modern interface and customization

      Common complaints

      • Customer support delays
      • Lack of advanced features

      Buyer sentiment

      Buyer sentiment is mixed to positive across 170 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Reviewers love automating tasks across many services with no coding knowledge required.
      • A vast library of integrations and applets connects apps that otherwise can't talk to each other.
      • The interface is simple, clean, and user-friendly for everyday automations.

      Common complaints

      • Some reviewers find it limited for more complex or multi-step automations.
      • Recent price increases and applet limits are a common complaint.
      • Certain apps reviewers use aren't available, and some applets occasionally fail.

      Pros and Cons

      • Easy to use and integrate with various systems

      • Cost-effective solution for improving customer relations and sales

      • Modern interface design with simple setup and customization

      • Poor customer support with delayed responses and unresolved issues

      • Lack of advanced features such as voicemail

      • Reviewers love automating tasks across many services with no coding knowledge required.

      • A vast library of integrations and applets connects apps that otherwise can't talk to each other.

      • The interface is simple, clean, and user-friendly for everyday automations.

      • Some reviewers find it limited for more complex or multi-step automations.

      • Recent price increases and applet limits are a common complaint.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used JivoChat or IFTTT? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Compressed Email

      1 Screenshots

      IFTTT screenshot: Select triggers for Android devices

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to JivoChat and IFTTT in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, JivoChat or IFTTT?
      JivoChat edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do JivoChat and IFTTT offer a free trial?
      JivoChat offers a free trial. IFTTT does not.
      What is the starting price of JivoChat vs IFTTT?
      JivoChat starts at $13 /User/Month. IFTTT starts at $3 /Month.
      What are the top alternatives to JivoChat?
      Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
      What are the top alternatives to IFTTT?
      Top alternatives to IFTTT include Tasker TimenTask, Zapier, Integrately, Microsoft Flow, Zoho Flow.