Jira Service Desk vs Reptrics - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira Service Desk (269) Get Quote Get Quote	Reptrics (3) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More	Reptrics is a powerful Reputation Management Software used by businesses of all sizes to measure customer sentiment and satisfaction via multiple channels and data sources. Easily ... Read More
Entry Level Pricing	Starts from $10	Starts from $1,500
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	Not Available	8.2/10
User Ratings	4.1 (1068)	5 (2)
	Get Quote	Get Quote

Software Demo

Demo		Reptrics has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Jira Service Desk and Reptrics Compare on Features?

Total Features	0 Features	7 Features
Unique Features	No features
	Get Quote	Get Quote

What Do Jira Service Desk and Reptrics Cost?

Pricing Option
Starting From	$10	$1,500
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

Jira Service Desk User Reviews & Rating Comparison

User Ratings	4.1 (based on 1068 reviews)	5 (based on 2 reviews)
Rating Distribution	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1	Excellent 3 Very Good 0 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Domino's Airbnb Square	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	1 Screenshots
Videos	1 Videos	No videos available.

Top Alternatives to Jira Service Desk and Reptrics in 2025

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	ReviewBuzz 4.5 Reputation Desk 4.8 Reputation.com 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jira Service Desk offers Free Trial, but Reptrics does not.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Reptrics is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for Reptrics Starts at $1,500/Month.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Some top alternatives to Reptrics includes ReviewBuzz, Reputation Desk, Reputation.com, Trustpilot, Critique, Guestmeter, Rize Reviews, Swell, Reputation Studio and ReviewGain.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Jira Service Desk vs Reptrics - Which Service Desk Software Platform Is Better in July 2025?