Ivanti ITAM Suite vs Ivanti Service Manager Comparison
Ivanti ITAM Suite
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The Ivanti IT Asset Management Suite is a comprehensive, integrated web-based platform that gives everything needed to increase visibility, manage costs and protect the organization. It provides a single source of truth…
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
Ivanti ITAM Suite leads on user satisfaction with a 4.2-star rating across 32 reviews.
Ivanti ITAM Suite vs Ivanti Service Manager — at a glance
| Feature | Ivanti ITAM Suite | Ivanti Service Manager |
|---|---|---|
| Rating | 4.2 / 5 | 3.8 / 5 |
| Reviews | 32 | 386 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | IT Asset Management Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | GDPR | SOC 2 |
| Data residency | Global | Global |
Key differences between Ivanti ITAM Suite and Ivanti Service Manager
- Free trial: Ivanti Service Manager offers a free trial; Ivanti ITAM Suite does not.
- User satisfaction: Ivanti ITAM Suite scores higher with a 4.2-star average.
- Deployment: Ivanti ITAM Suite supports SaaS/Web/Cloud, Mobile - Android; Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Ivanti ITAM Suite vs Ivanti Service Manager — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most IT Asset Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium businesses needing integrated, compliance-focused IT asset management.
- You require a single source of truth for hardware, software, compliance, and billing data.
- Your organization needs automated compliance tracking and detailed asset usage reporting.
- You want a flexible, web-based platform with strong integration across IT systems.
- You have a small budget and need a low-cost or very simple asset management tool.
- Your team demands extensive technical support or highly intuitive, minimal-setup software.
Large Enterprises, Medium Business, Small Business
Ivanti ITAM Suite typically suits Large Enterprises and Medium Business. Ivanti Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The Ivanti IT Asset Management Suite is a comprehensive, integrated web-based platform that gives everything needed to increase visibility, manage costs and protect the organization. It ... Read More about Ivanti ITAM Suite | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.1/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 200 to 5,000 employeesMedium Business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Comprehensive Asset Visibility: With the Ivanti ITAM Suite, you gain real-time visibility into your IT assets, allowing you to track everything from hardware to software. This empowers you to make informed decisions and optimize your asset utilization.
- Cost Efficiency: I’ve seen firsthand how organizations can significantly reduce unnecessary expenditures. The suite helps identify underutilized resources and ensures compliance, ultimately leading to smarter budgeting and spending.
- Streamlined Compliance Management: Navigating through compliance requirements can be daunting. The Ivanti ITAM Suite simplifies this by providing automated tracking and reporting features, ensuring that you stay compliant without the headache.
No key benefits available yet.
Best fit
- 200 to 5,000 employees
- IT Services, Healthcare, Education, Finance, Manufacturing, and Retail
- IT Asset Managers, Procurement Officers, Compliance Officers, and System Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives if they find the Ivanti ITAM Suite's pricing structure to be higher than expected, especially for smaller organizations with limited budgets that require cost-effective solutions.
- Some users might experience challenges with the suite's user interface or usability, prompting them to explore more intuitive options that provide a smoother user experience and easier onboarding.
- Organizations with specific needs may find that Ivanti ITAM Suite lacks certain features or integrations, leading them to consider alternatives that offer tailored functionalities or better compatibility with existing systems.
No alternatives guidance available yet.
Software Demo
Demo |  Ivanti ITAM Suite has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Ivanti ITAM Suite and Ivanti Service Manager Compare on Features?
Total Features | 10 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare Ivanti ITAM Suite and Ivanti Service Manager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Ivanti ITAM Suite User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive user sentiment highlights strong integration, scalability, and compliance features, tempered by some setup complexity and support limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Total Wine and More  SinClair Community College  AdventistHealth |
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Media and Screenshots
Screenshots |  1 Screenshots |  2 Screenshots |
|---|---|---|
Videos | No videos available. |  2 Videos |
Top Alternatives to Ivanti ITAM Suite and Ivanti Service Manager in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Ivanti ITAM Suite or Ivanti Service Manager?
- Ivanti ITAM Suite edges out the other on user ratings (4.2 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Ivanti ITAM Suite and Ivanti Service Manager offer a free trial?
- Ivanti Service Manager offers a free trial. Ivanti ITAM Suite does not.
- What is the starting price of Ivanti ITAM Suite vs Ivanti Service Manager?
- Ivanti ITAM Suite starts at Contact for pricing. Ivanti Service Manager starts at Contact for pricing.
- What are the top alternatives to Ivanti ITAM Suite?
- Top alternatives to Ivanti ITAM Suite include InvGate Insight, Asset Panda, Tanium Asset, SummitAI Asset Management, InvGate Assets.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.