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INVOX vs CallView 360 Comparison

Last updated:

INVOX

4.9(51 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single d…

CallView 360

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

INVOX leads on user satisfaction with a 4.9-star rating across 51 reviews.

INVOX vs CallView 360 — at a glance

FeatureINVOXCallView 360
Rating4.9 / 54.8 / 5
Reviews514
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours, Online
Data residencyGlobalUS

Key differences between INVOX and CallView 360

  • Free trial: INVOX offers a free trial; CallView 360 does not.
  • User satisfaction: INVOX scores higher with a 4.9-star average.
  • Deployment: INVOX supports SaaS/Web/Cloud; CallView 360 supports SaaS/Web/Cloud.

INVOX vs CallView 360 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

INVOX - Inbound Call Tracking Software
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CallView 360 - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

INVOX

Best for tracking inbound calls from both offline and online marketing channels.

Choose if
  • You need unified call data from diverse offline and online campaigns.
  • Your team requires a simple, cloud-based dashboard for instant marketing insights.
  • Your company runs frequent events like webinars, trade shows, or tele-seminars.
Consider alternatives if
  • Your business has low inbound call volume and limited offline marketing.
  • You require transparent pricing and extensive CRM or third-party integrations.

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

INVOX: Best for tracking inbound calls from both offline and online marketing channels. CallView 360: Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Description

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing ... Read More about INVOX

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.9

(51)

4.8

(4)

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

INVOX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare INVOX and CallView 360 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      INVOX pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🌐 Global
      🇺🇸 US

      INVOX User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 51 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      3

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express very high satisfaction with INVOX's call tracking accuracy and ease of use.

      What buyers like

      • Call tracking accuracy
      • Ease of integration
      • Dashboard clarity

      Common complaints

      • Pricing transparency
      • Limited integration options

      Buyer sentiment

      Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

      What buyers like

      • Integration with Microsoft Dynamics CRM
      • Call tracking accuracy
      • Detailed call reporting

      Common complaints

      • Limited user feedback
      • Lack of pricing transparency

      Pros and Cons

      • Integrates offline and online call data into a single dashboard

      • Automates call data collection via simple HTML integration

      • Supports tracking across diverse marketing channels like webinars and trade shows

      • Pricing details are not publicly available, requiring sales contact

      • Limited information on advanced customization or integrations

      • Deep integration with Microsoft Dynamics CRM

      • Detailed call tracking including caller ID and call metadata

      • Accurate inbound call detection using acoustical analysis

      • Limited to users of Microsoft Dynamics CRM

      • Pricing is quotation based and not publicly available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Alymedia

      Alymedia

      Canopy

      Canopy

      Conversion

      Conversion

      No Customers information available.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to INVOX and CallView 360 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, INVOX or CallView 360?
      INVOX edges out the other on user ratings (4.9 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do INVOX and CallView 360 offer a free trial?
      INVOX offers a free trial. CallView 360 does not.
      What is the starting price of INVOX vs CallView 360?
      INVOX starts at Contact for pricing. CallView 360 starts at Contact for pricing.
      What are the top alternatives to INVOX?
      Top alternatives to INVOX include ResponseTap, Retreaver, Calltracks, CallView 360, calltrak.
      What are the top alternatives to CallView 360?
      Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.

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