Compare Incident.io vs Opsgenie

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Incident.io (126) Get Quote Get Quote	Opsgenie (123) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More	Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Starts from $9 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	7.8/10	9.0/10
User Ratings	4.8 (22)	4.5 (213)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	5 Features	6 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16 , Billed Yearly	$9 , Billed Yearly
Pricing Plans	Starter Get Started Viewers - Unlimited Workflows - 3 Custom Field - 5 Show more + Pro Get Started Viewers - Unlimited Workflows - 10 Custom Field - 10 Show more + Enterprise Get Started Viewers - Unlimited Workflows - Unlimited Custom Field - Unlimited Show more +	Free Get Started Up to 5 users Number of Alerts: Unlimited E-mail Notifications: Unlimited Show more + Essentials Get Started Includes Free Plan features, plus SMS/Voice Notifications (US & Canada): # of users x100 SMS/Voice Notifications (International): # of users x25 Show more + Standard Get Started Includes Essentials Plan features, plus SMS/Voice Notifications (US & Canada): Unlimited SMS/Voice Notifications (International): Unlimited Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 22 reviews)	4.5 (based on 213 reviews)
Rating Distribution	Excellent 120 Very Good 6 Good 0 Poor 0 Terible 0	Excellent 99 Very Good 22 Good 1 Poor 1 Terible 0
Expert's Review generated by AI	Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more	Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more
Pros and Cons	Seamless integration with Slack, enhancing user experience and familiarity. Automates manual tasks effectively, improving incident response efficiency. Excellent customer support with a responsive and proactive team. Easy to set up and use, with minimal training required for users. Limited selection of advanced functionalities and customizations in the Marketplace. Complex features and customizations might be overwhelming for new users without proper guidance.	Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention. Efficient monitoring and management of production and development servers, with customizable templates and alert notifications. Easy setup for on-call rotations and notifications via various channels like SMS, call, and email. Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis. Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization. Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Trainline Loom dbt Labs	Looker

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	1 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 Spike.sh 2.1	Freshservice 4.4 Jira Service Desk 4.1 PagerDuty 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Opsgenie offers Free Trial, but Incident.io does not.

Incident.io is designed for Large Enterprises, Medium Business and Small Business.

Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Incident.io Starts at $16/User/Month when Billed Yearly whereas for Opsgenie Starts at $9/User/Month when Billed Yearly.

Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Incident.io vs Opsgenie

Incident.io

Opsgenie

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure