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inBook vs UserVoice Comparison

Last updated:

inBook

4.2(7 reviews)

Starting at $9 /Month

  • Free Trial
  • Medium Business
  • Small Business

inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any computer with an internet connection…

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

inBook vs UserVoice — at a glance

FeatureinBookUserVoice
Rating4.2 / 54.2 / 5
Reviews7358
Starting price$9 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
Certifications——
Data residencyGlobalGlobal

Key differences between inBook and UserVoice

  • Pricing: inBook starts at $9 /Month. UserVoice pricing is not publicly listed.
  • Target audience: inBook is built for Medium Business and Small Business, while UserVoice targets Large Enterprises and Medium Business.
  • Deployment: inBook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserVoice supports SaaS/Web/Cloud, Mobile - iOS.

inBook vs UserVoice — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

inBook - Survey/ User Feedback Software
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UserVoice - Survey/ User Feedback Software
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inBook vs UserVoice: Biggest differences

Start here before you go deeper into features.

inBook

Best for

Medium Business, Small Business

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

inBook typically suits Medium Business and Small Business. UserVoice tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any ... Read More about inBook

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

Entry Level Pricing

  • Starts from $9
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.2/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

—
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

inBook has not given any software demo yet

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How do inBook and UserVoice Compare on Features?

Total Features

12 Features

11 Features

Unique Features

No unique features

No unique features

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Compare inBook and UserVoice on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      inBook pricing

      Pricing information not available

      inBook vs UserVoice: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      inBook vs UserVoice Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      inBook User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 7 reviews)

      4.2

      (based on 358 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.

      What buyers like

      • Web-based accessibility
      • Mobile-friendly design
      • Secure response collection

      Common complaints

      • Limited customization options
      • Basic analytics features
      • No offline mode

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • Web-based access allows for easy use anywhere.

      • Mobile-friendly design enhances user engagement.

      • Secure collection ensures data privacy.

      • Customization options are limited.

      • Analytics features may not be comprehensive.

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      Used inBook or UserVoice? Tell buyers what actually differs.

      inBook and UserVoice Customers

      Customers

      AR

      AR

      WhiteRabbit

      WhiteRabbit

      Chicha

      Chicha

      No Customers information available.

      Media and Screenshots

      Screenshots

      inBook screenshot

      4 Screenshots

      UserVoice screenshot

      4 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to inBook and UserVoice in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, inBook or UserVoice?
      inBook and UserVoice are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do inBook and UserVoice offer a free trial?
      Yes, both inBook and UserVoice offer a free trial.
      What is the starting price of inBook vs UserVoice?
      inBook starts at $9 /Month. UserVoice starts at Contact for pricing.
      What are the top alternatives to inBook?
      Top alternatives to inBook include Survmetrics, Inquisium, Snap Surveys, SurveyPlanet, KwikSurveys.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.