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inBook vs Simplesat Comparison

Last updated:

inBook

4.2(7 reviews)

Starting at $9 /Month

  • Free Trial
  • Medium Business
  • Small Business

inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any computer with an internet connection…

Simplesat

4.8(180 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.

inBook vs Simplesat — at a glance

FeatureinBookSimplesat
Rating4.2 / 54.8 / 5
Reviews7180
Starting price$9 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
Certifications——
Data residencyGlobalUS

Key differences between inBook and Simplesat

  • Pricing: inBook starts at $9 /Month, while Simplesat starts at $79 /Month.
  • Target audience: inBook is built for Medium Business and Small Business, while Simplesat targets Large Enterprises and Medium Business.
  • User satisfaction: Simplesat scores higher with a 4.8-star average.
  • Deployment: inBook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Simplesat supports SaaS/Web/Cloud.

inBook vs Simplesat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

inBook - Survey/ User Feedback Software
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Simplesat - Survey/ User Feedback Software
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inBook vs Simplesat: Biggest differences

Start here before you go deeper into features.

inBook

Best for

Medium Business, Small Business

Simplesat

Best for

Large Enterprises, Medium Business, Small Business

inBook typically suits Medium Business and Small Business. Simplesat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any ... Read More about inBook

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat

Entry Level Pricing

  • Starts from $9
  • Starts from $79 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.2/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)
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Software Demo

Demo

No software demo available

inBook has not given any software demo yet

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How do inBook and Simplesat Compare on Features?

Total Features

12 Features

13 Features

Unique Features

No unique features

No unique features

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Compare inBook and Simplesat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Standard

        • 1k responses per month

        • 10k email sends per month

        • Unlimited users

        Show more +

      • Pro

        • 10k responses per month

        • 50k email sends per month

        • Everything included in Standard

        Show more +

      Pricing Page

      inBook pricing
      Simplesat pricing

      inBook vs Simplesat: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      inBook vs Simplesat Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      inBook User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 7 reviews)

      4.8

      (based on 180 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.

      What buyers like

      • Web-based accessibility
      • Mobile-friendly design
      • Secure response collection

      Common complaints

      • Limited customization options
      • Basic analytics features
      • No offline mode

      Buyer sentiment

      Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.

      What buyers like

      • Real-time customer feedback
      • CSAT and CES surveys
      • Integration with multiple platforms

      Common complaints

      • Limited advanced analytics
      • May not suit non-MSPs
      • Pricing can be high

      Pros and Cons

      • Web-based access allows for easy use anywhere.

      • Mobile-friendly design enhances user engagement.

      • Secure collection ensures data privacy.

      • Customization options are limited.

      • Analytics features may not be comprehensive.

      • Real-time feedback provides immediate insights.

      • Integration with popular platforms enhances usability.

      • Designed specifically for MSPs, ensuring relevance.

      • Limited analytics features may not meet all needs.

      • Pricing may be high for smaller firms.

      Used inBook or Simplesat? Tell buyers what actually differs.

      inBook and Simplesat Customers

      Customers

      AR

      AR

      WhiteRabbit

      WhiteRabbit

      Chicha

      Chicha

      Drift

      Drift

      Fujifilm

      Fujifilm

      The Home Depot

      The Home Depot

      Media and Screenshots

      Screenshots

      inBook screenshot

      4 Screenshots

      Their Feedback

      3 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to inBook and Simplesat in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, inBook or Simplesat?
      Simplesat edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do inBook and Simplesat offer a free trial?
      Yes, both inBook and Simplesat offer a free trial.
      What is the starting price of inBook vs Simplesat?
      inBook starts at $9 /Month. Simplesat starts at $79 /Month.
      What are the top alternatives to inBook?
      Top alternatives to inBook include Survmetrics, Inquisium, Snap Surveys, SurveyPlanet, KwikSurveys.
      What are the top alternatives to Simplesat?
      Top alternatives to Simplesat include SurveyNuts, Survicate, QuestionStar, SmartSurvey, SurveyCTO.