ice Contact Center vs RingCentral Office Comparison
ice Contact Center
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time na…
RingCentral Office
Starting at $19.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy…
RingCentral Office leads on user satisfaction with a 3.8-star rating across 464 reviews.
ice Contact Center vs RingCentral Office — at a glance
| Feature | ice Contact Center | RingCentral Office |
|---|---|---|
| Rating | 3.7 / 5 | 3.8 / 5 |
| Reviews | 10 | 464 |
| Starting price | Contact for pricing | $19.99 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | VoIP Providers |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | US | Global |
Key differences between ice Contact Center and RingCentral Office
- Pricing: RingCentral Office starts at $19.99 /User/Month. ice Contact Center pricing is not publicly listed.
- Free trial: RingCentral Office offers a free trial; ice Contact Center does not.
- User satisfaction: RingCentral Office scores higher with a 3.8-star average.
- Deployment: ice Contact Center supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; RingCentral Office supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ice Contact Center vs RingCentral Office — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for medium to large businesses needing unified cloud communications.
- You require a scalable, all-in-one unified communications platform.
- Your team values strong mobility and interoperability features.
- You need to support remote or hybrid work with flexible call management.
- You are a very small business with minimal communication needs.
- You need highly customized telephony solutions or transparent pricing upfront.
ice Contact Center typically suits Large Enterprises and Medium Business. RingCentral Office tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More about ice Contact Center | RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, ... Read More about RingCentral Office |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ice Contact Center and RingCentral Office Compare on Features?
Total Features | 5 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ice Contact Center and RingCentral Office on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Starting From |
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
ice Contact Center User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 10 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  BobBarker  Magnatek  Elections Ontario | No Customers information available. |
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Media and Screenshots
Videos |  1 Videos |  2 Videos |
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Top Alternatives to ice Contact Center and RingCentral Office in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ice Contact Center or RingCentral Office?
- RingCentral Office edges out the other on user ratings (3.8 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ice Contact Center and RingCentral Office offer a free trial?
- RingCentral Office offers a free trial. ice Contact Center does not.
- What is the starting price of ice Contact Center vs RingCentral Office?
- ice Contact Center starts at Contact for pricing. RingCentral Office starts at $19.99 /User/Month.
- What are the top alternatives to ice Contact Center?
- Top alternatives to ice Contact Center include FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center.
- What are the top alternatives to RingCentral Office?
- Top alternatives to RingCentral Office include RingByName, VoIPstudio, Vonage Business, 3CX, 4PSA VoipNow.