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HubSpot CRM vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM Comparison

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HubSpot CRM

4.2(10,374 reviews)

Starting at $1,780

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

Copper (ProsperWorks CRM)

4.0(1,401 reviews)

Starting at $23 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

HubSpot CRM leads on user satisfaction with a 4.2-star rating across 10,374 reviews.

SpotSaaS Analysis

HubSpot CRMCopper (ProsperWorks CRM)Bigin by Zoho CRM

The core difference between HubSpot CRM and Copper lies in their target user base and integration capabilities; HubSpot is designed for a broader range of company sizes while Copper focuses on smaller businesses that utilize Google Workspace. Ideal buyers for HubSpot are diverse organizations looking for a comprehensive CRM solution, whereas Copper is best suited for small to medium-sized businesses seeking seamless integration with Google tools.

- Suitable for companies with 1-1,000 employees - Ideal for various industries including Martech and Revtech - Offers a wide range of sales automation features - Best for Sales Managers and Account Executives - Price point at $1,780 - Comprehensive CRM solution for diverse organizations

- Tailored for companies with 1-250 employees - Best for businesses using Google Workspace - Features customizable sales pipelines and workflows - Ideal for Sales Managers and Business Development Representatives - Price point at $23 - Deep integration with Gmail, Calendar, and Drive

HubSpot CRM vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM — at a glance

FeatureHubSpot CRMCopper (ProsperWorks CRM)Bigin by Zoho CRM
Rating4.2 / 54.0 / 54.3 / 5
Reviews10,3741,401119
Starting price$1,780$23 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyUSUSGlobal

Key differences between HubSpot CRM and Copper (ProsperWorks CRM)

  • Pricing: HubSpot CRM starts at $1,780, while Copper (ProsperWorks CRM) starts at $23 /User/Month.
  • Target audience: HubSpot CRM is built for Individuals and Freelancers / Consultants, while Copper (ProsperWorks CRM) targets Large Enterprises and Medium Business.
  • User satisfaction: HubSpot CRM scores higher with a 4.2-star average.
  • Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Copper (ProsperWorks CRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare HubSpot CRM vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HubSpot CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Copper (ProsperWorks CRM)

Best CRM for Google Workspace users needing customizable sales pipelines.

Choose if
  • You want deep, native integration with Gmail, Calendar, and Drive.
  • Your sales team needs flexible workflows with customizable fields and pipelines.
  • You seek automation to reduce manual data entry and improve productivity.
Consider alternatives if
  • You require extensive third-party integrations beyond Google Workspace.
  • You need advanced real-time reporting and intuitive dashboards.

Bigin by Zoho CRM

Best for

Small Business

HubSpot CRM typically suits Individuals and Freelancers / Consultants. Copper (ProsperWorks CRM) tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide ... Read More about Copper (ProsperWorks CRM)

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $1,780 , Billed Monthly
  • Starts from $23 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

9.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-1,000 employees
1-250 employeesMedium business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

  • Streamlined Communication: HubSpot CRM allows your team to centralize all customer interactions in one place, ensuring that everyone is on the same page and reducing the chances of miscommunication. You’ll find it easier to collaborate and respond to customer needs promptly.
  • User-Friendly Interface: Designed with simplicity in mind, HubSpot CRM enables users of all technical levels to navigate effortlessly. This means less training time for your staff and more focus on building relationships with clients.
  • Robust Analytics and Reporting: With its powerful analytics tools, you can gain valuable insights into sales performance and customer behavior. This data-driven approach helps you make informed decisions that can lead to increased conversions and revenue growth.

Copper (ProsperWorks CRM)

  • Seamless Integration with Google Workspace: Copper effortlessly integrates with Google Workspace, allowing teams to access and manage their CRM data directly within familiar tools like Gmail and Google Drive. This means less time switching between applications and more time focusing on building relationships.
  • Contextual Insights at Your Fingertips: With Copper, you can view critical customer insights right alongside your emails and documents. This feature empowers your team to make informed decisions quickly, enhancing customer interactions and fostering stronger connections.
  • Automated Data Entry: Say goodbye to tedious manual data entry! Copper automatically captures and updates contact information and activity details, freeing up your team to focus on what really matters—nurturing leads and closing deals.
Best fit

Best fit

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Copper (ProsperWorks CRM)

  • 1-250 employees.
  • Industries: SaaS, Consulting, Sales Automation, Martech, Fintech.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

HubSpot CRM

  • Users might consider alternatives to HubSpot CRM due to budget constraints, as some businesses find it expensive, especially with advanced features.
  • Customization limitations can lead users to seek alternatives that offer more tailored solutions to fit unique business processes.
  • Some users may prefer a simpler interface or fewer features, prompting them to look for more user-friendly and straightforward CRM options.

Copper (ProsperWorks CRM)

  • Users may seek alternatives to Copper due to its steep learning curve, especially for teams not already familiar with Google Workspace, which can hinder productivity during the onboarding process.
  • Businesses looking for more robust customization options might find Copper's features limiting, as they may need tailored solutions that better fit their unique sales processes and workflows.
  • Companies with budget constraints could consider alternatives, as Copper's pricing model may not be suitable for smaller businesses or startups seeking more affordable CRM options without compromising essential features.

Software Demo

Demo

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How do HubSpot CRM, Copper (ProsperWorks CRM) and Bigin by Zoho CRM Compare on Features?

Total Features

38 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Compare HubSpot CRM, Copper (ProsperWorks CRM) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $1,780 , Billed Monthly
        • $23 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Free Tools

          • Free Marketing tools

          • Free Sales tools

          • Free Service tools

          Show more +

        • Starter

          • Marketing Hub Starter

          • Includes 1,000 marketing contacts

          • Sales Hub Starter Includes 2 paid users

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Marketing Hub Professional

          • Includes 2,000 marketing contacts

          Show more +

        • Browse all pricing plans
        • Basic

          • 2,500 Contact limit

          • Google Workspace Integration

          • Pipelines

          Show more +

        • Professional

          • Includes features of Basic plan, plus

          • 15,000 Contact limit

          • Workflow automation

          Show more +

        • Business

          • Includes features of Professional plan, plus

          • Unlimited contacts

          • Email sequences and drip campaigns

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        HubSpot CRM pricing
        Copper (ProsperWorks CRM) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        HubSpot CRM vs Copper (ProsperWorks CRM) User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        2104

        679

        84

        40

        233

        348

        122

        41

        14

        35

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 3140 reviews, with strong overall satisfaction.

        What buyers like

        • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
        • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
        • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

        Common complaints

        • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
        • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
        • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

        Buyer sentiment

        Users appreciate Copper's Google Workspace integration and customization but express frustration with its learning curve and customer support.

        What buyers like

        • Ease of use
        • Integration with Google Workspace
        • Workflow customization

        Common complaints

        • Customer support responsiveness
        • Limited integrations on lower plans

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

        • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

        • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

        • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

        • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

        • Seamless integration with Google Workspace (Gmail, Calendar, Drive)

        • Highly customizable workflows with flexible fields and pipelines

        • Automated data entry reducing manual input and improving productivity

        • Steep learning curve due to feature depth and customization options

        • Limited integrations on lower-tier plans, missing key platforms like LinkedIn

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Classpass

        Classpass

        Avison Young

        Avison Young

        Crunch Fitness

        Crunch Fitness

        Ideo

        Ideo

        Wag

        Wag

        Jenis

        Jenis

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        HubSpot CRM

        13 Screenshots

        Customer record

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, HubSpot CRM or Copper (ProsperWorks CRM)?
        HubSpot CRM edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do HubSpot CRM and Copper (ProsperWorks CRM) offer a free trial?
        Yes, both HubSpot CRM and Copper (ProsperWorks CRM) offer a free trial.
        What is the starting price of HubSpot CRM vs Copper (ProsperWorks CRM)?
        HubSpot CRM starts at $1,780. Copper (ProsperWorks CRM) starts at $23 /User/Month.
        What are the top alternatives to HubSpot CRM?
        Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to Copper (ProsperWorks CRM)?
        Top alternatives to Copper (ProsperWorks CRM) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, The Real Estate CRM.

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