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HubSpot CRM vs BigCommerce - Which CRM Software Platform Is Better in July 2025?

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TL;DR - Quick Comparison Summary

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More

Entry Level Pricing

  • Starts from $1,780 , Billed Monthly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

9.1/10

9.6/10

User Ratings

3.7

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Software Demo

Demo

How do HubSpot CRM and BigCommerce Compare on Features?

Total Features

38 Features

20 Features

Unique Features

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      What Do HubSpot CRM and BigCommerce Cost?

      Pricing Option

          Starting From

          • $1,780 , Billed Monthly
          • Not Available

          Pricing Plans

          • Free Tools

            • Free Marketing tools

            • Free Sales tools

            • Free Service tools

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          • Starter

            • Marketing Hub Starter

            • Includes 1,000 marketing contacts

            • Sales Hub Starter Includes 2 paid users

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          • Professional

            • Includes features of Starter plan, plus

            • Marketing Hub Professional

            • Includes 2,000 marketing contacts

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          • Browse all pricing plans
          • Not Available

          Pricing Page

          hubspot-crm pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          HubSpot CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          2104

          Very Good

          679

          Good

          84

          Poor

          40

          Terible

          233

          No reviews available for the product

          Expert's Review generated by AI

          HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

          BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more

          Pros and Cons

          Pros and Cons of HubSpot CRM

          • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

          • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

          • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

          • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

          • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

          • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

          Pros and Cons of BigCommerce

          • Intuitive and easy to use, even for non-developers.

          • Excellent customer service and support.

          • Robust product management tools and customizable themes.

          • Seamless integration with various third-party applications.

          • Limited selection in Marketplace for additional apps and connectors.

          • Some aspects like product categories can be complicated to set up.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Classpass

          Classpass

          Avison Young

          Avison Young

          Crunch Fitness

          Crunch Fitness

          Bohemian Traders

          Bohemian Traders

          The Pink Lily Boutique

          The Pink Lily Boutique

          Twirly Girl

          Twirly Girl

          Media and Screenshots

          Screenshots

          HubSpot CRM

          13 Screenshots

          BigCommerce_Screenshot 1

          7 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          3 Videos

          Top Alternatives to HubSpot CRM and BigCommerce in 2025

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HubSpot CRM offers Free Trial, but BigCommerce does not.

          HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HubSpot CRM begins at $1,780 when Billed Monthly, while pricing details for BigCommerce are unavailable.

          Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

          Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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