Which is better, Hiver or Twist?

Hiver edges out Twist based on user ratings across 819 reviews. That said, the best pick depends on your workflow — Twist may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Hiver and Twist?

Key differences between Hiver and Twist include pricing (Hiver starts at $19 vs Twist at $5); target audience (Hiver targets Large Enterprises while Twist serves Medium Business); free trial availability (Hiver offers one, Twist does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Hiver and Twist offer a Free trial?

Hiver offers Free Trial, but Twist does not.

Who are the typical users of Hiver?

Hiver is built primarily for Large Enterprises, Medium Business, Small Business — worth checking against your own team profile before comparing further.

Who are the typical users of Twist?

Twist is built primarily for Medium Business, Small Business — worth checking against your own team profile before comparing further.

What is the starting price of Hiver and Twist?

Pricing for Hiver starts at $19/user/month, whereas Twist starts at $5/User/Month.

What are the best alternatives to Hiver?

Some top alternatives to Hiver include Gmelius, Airtable, Lark, Rainbow, Spool.

What are the best alternatives to Twist?

Some top alternatives to Twist include Stackby, Zoho Connect, Google Workspace, Howspace, Zoho Cliq.

Hiver vs Twist Comparison

Last updated: July 14, 2026

Hiver

4.6(819 reviews)

Starting at $19 /user/month

Free Trial
Large Enterprises
Medium Business

Hiver is an advanced cloud-based collaboration app that connects teams across the globe. It's essential to your daily work: stay up-to-date with your coworkers on mobile, web, desktop or apps. Hiver brings your email inb…

View Pricing Read Reviews

Twist

3.9(14 reviews)

Starting at $5 /User/Month

Medium Business
Small Business

Twist is an online tool that allows team members to send and receive messages with others in real-time as if they were chatting face-to-face. The twist is that in each thread, messages are inserted into channels created…

View Pricing Read Reviews

Hiver leads on user satisfaction with a 4.6-star rating across 819 reviews.

Hiver vs Twist — at a glance

Feature	Hiver	Twist
Rating	4.6 / 5	3.9 / 5
Reviews	819	14
Starting price	$19 /user/month	$5 /User/Month
Free trial	Yes	No
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Medium Business, Small Business
Category	Collaboration Software	Collaboration Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API	—	Available
Support modes	24/7 (Live rep), Online	Online
Certifications	SOC 2	—
Data residency	—	Global

Key differences between Hiver and Twist

Pricing: Hiver starts at $19 /user/month, while Twist starts at $5 /User/Month.
Free trial: Hiver offers a free trial; Twist does not.
Target audience: Hiver is built for Large Enterprises and Medium Business, while Twist targets Medium Business and Small Business.
User satisfaction: Hiver scores higher with a 4.6-star average.
Deployment: Hiver supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Twist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Hiver vs Twist — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Hiver (1249) Talk to an expert Talk to an expert	Twist (14) Talk to an expert Talk to an expert

Free PDF comparison

Download this Hiver vs Twist comparison

Get the full side-by-side as a PDF — these picks plus the top Collaboration Software tools, with verified ratings, pricing and features.

Side-by-side on pricing, features & ratings
Plus the category top 10, scored & ranked
Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Hiver vs Twist: Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Hiver

Best for

Large Enterprises, Medium Business, Small Business

Twist

Best for

Medium Business, Small Business

Hiver typically suits Large Enterprises and Medium Business. Twist tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Hiver is an advanced cloud-based collaboration app that connects teams across the globe. It's essential to your daily work: stay up-to-date with your coworkers on mobile, web, desktop or ... Read More about Hiver	Twist is an online tool that allows team members to send and receive messages with others in real-time as if they were chatting face-to-face. The twist is that in each thread, messages are ... Read More about Twist
Entry Level Pricing	Starts from $19 , yearly	Starts from $5
Free Trial Availability	Get Free Trial	No free trial
SpotScore What's this? ↗	8.4/10	7.7/10
User Ratings Based on verified Spotsaas reviews	4.58 (819)	3.89 (14)
	Get pricing help	Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Get decision help from a software advisor

Independent advice — matched to your business
Understand the tradeoffs before you talk to vendors
Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Hiver and Twist Compare on Features?

Total Features	11 Features	3 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare Hiver and Twist on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$19 , yearly	$5
Pricing Plans	FREE Free Get Started Free plan includes: Multi-channel shared inboxes Ticketing Show more + LITE $24 /user/month Get Started Everything in Free; plus: Customer portalEnable your customers to track and raise issues by building a portal for your brand. Workflow automations Show more + GROWTH $34 /user/month Get Started Everything in Lite; plus: Analytics for team performance. Custom reports Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Hiver vs Twist: Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get help choosing	Get help choosing

Hiver vs Twist Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
Data Residency	—	🌐 Global

Hiver User Reviews & Rating Comparison

User Ratings	4.58 (based on 819 reviews)	3.89 (based on 14 reviews)
Rating Distribution	973 237 23 8 8	6 5 2 1 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is very strong across 1249 reviews, with consistently positive feedback. What buyers like Reviewers love the seamless integration directly inside Gmail with no separate tool needed. Email assignment, tagging and notes make collaborating on shared inboxes easy. It is intuitive and easy for new team members to learn with minimal training. Common complaints Emails can be removed from the Hiver inbox without notification, causing occasional accidents. A couple of reviewers wanted more customization in the SLA and notes features.	Buyer sentiment Buyer sentiment is mixed to positive across 14 reviews, with clear strengths and a few common watchouts. What buyers like Real-time messaging Threaded conversations User-friendly interface Common complaints Limited integrations No video conferencing Can be overwhelming for new users
Pros and Cons	Reviewers love the seamless integration directly inside Gmail with no separate tool needed. Email assignment, tagging and notes make collaborating on shared inboxes easy. It is intuitive and easy for new team members to learn with minimal training. Emails can be removed from the Hiver inbox without notification, causing occasional accidents. A couple of reviewers wanted more customization in the SLA and notes features.	Innovative threading system enhances clarity. Real-time messaging mimics face-to-face interaction. Custom channels allow for tailored discussions. May require adjustment for users familiar with traditional chat. Limited third-party integrations could hinder workflow.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	3 Screenshots	12 Screenshots
Videos	3 Videos	1 Videos

Top Alternatives to Hiver and Twist in 2026

Alternatives	Gmelius 4.68 Airtable 4.78 Lark 4.81	Stackby 4.94 Zoho Connect 4.69 Google Workspace 4.49

Frequently asked questions

Which is better, Hiver or Twist?: Hiver edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Hiver and Twist offer a free trial?: Hiver offers a free trial. Twist does not.
What is the starting price of Hiver vs Twist?: Hiver starts at $19 /user/month. Twist starts at $5 /User/Month.
What are the top alternatives to Hiver?: Top alternatives to Hiver include Gmelius, Airtable, Lark, Rainbow, Spool.
What are the top alternatives to Twist?: Top alternatives to Twist include Stackby, Zoho Connect, Google Workspace, Howspace, Zoho Cliq.

Hiver vs Twist Comparison

Hiver

Twist

Hiver vs Twist — at a glance

Key differences between Hiver and Twist

Hiver vs Twist — find the better fit before you commit.

Hiver

Twist

Download this Hiver vs Twist comparison

Hiver vs Twist: Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Software Demo

Demo

Get decision help from a software advisor

How big is your team?

How do Hiver and Twist Compare on Features?

Compare Hiver and Twist on pricing

Hiver vs Twist: Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Hiver vs Twist Security & Compliance

Hiver User Reviews & Rating Comparison

Media and Screenshots

Screenshots

Videos

Top Alternatives to Hiver and Twist in 2026

Related Blogs and Articles for Collaboration Software

Frequently asked questions