Hiver vs Zendesk Chat vs ZoomInfo Chat Comparison
Hiver
Starting at $25 /Month
- Large Enterprises
- Medium Business
Hiver is an email collaboration tool that lets you effortlessly manage your shared inboxes by connecting your Gmail accounts. Optimize workflow and collaboration both within and across your company with Hiver. Assign own…
Zendesk Chat
Starting at $19 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Hiver vs Zendesk Chat vs ZoomInfo Chat — at a glance
| Feature | Hiver | Zendesk Chat | ZoomInfo Chat |
|---|---|---|---|
| Rating | — | — | — |
| Reviews | — | — | — |
| Starting price | $25 /Month | $19 /User/Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | — | Global | US |
Key differences between Hiver and Zendesk Chat
- Pricing: Hiver starts at $25 /Month, while Zendesk Chat starts at $19 /User/Month.
- Free trial: Zendesk Chat offers a free trial; Hiver does not.
- Target audience: Hiver is built for Large Enterprises and Medium Business, while Zendesk Chat targets Freelancers / Consultants and Large Enterprises.
- Deployment: Hiver supports SaaS/Web/Cloud; Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Hiver vs Zendesk Chat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
![]() HiverDiscontinued Visit website Visit Website |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Hiver typically suits Large Enterprises and Medium Business. Zendesk Chat tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Hiver is an email collaboration tool that lets you effortlessly manage your shared inboxes by connecting your Gmail accounts. Optimize workflow and collaboration both within and across your ... Read More about Hiver | Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 8.2/10 | |
Visit website | Get pricing help |
Software Demo
Demo | Hiver has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Hiver, Zendesk Chat and ZoomInfo Chat Compare on Features?
Total Features | 3 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Visit website | Get Quote |
Compare Hiver, Zendesk Chat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Visit website | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | — | ✗ No |
Data Residency | — | 🌐 Global |
Hiver vs Zendesk Chat User Reviews & Rating Comparison
Spotsaas Editor’s POV generated by AI | No expert review available for this product | What buyers like
Common complaints
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Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots | No screenshots available. | ![]() 5 Screenshots |
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Videos | No videos available. | ![]() 4 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Hiver or Zendesk Chat?
- Hiver and Zendesk Chat are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Live Chat Software needs.
- Do Hiver and Zendesk Chat offer a free trial?
- Zendesk Chat offers a free trial. Hiver does not.
- What is the starting price of Hiver vs Zendesk Chat?
- Hiver starts at $25 /Month. Zendesk Chat starts at $19 /User/Month.
- What are the top alternatives to Hiver?
- Top alternatives to Hiver include ZoomInfo Chat, ActiveChat, LiveChat, LiveEngage, Zendesk Chat.
- What are the top alternatives to Zendesk Chat?
- Top alternatives to Zendesk Chat include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom.







