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Hively vs SurveyMonkey Comparison

Last updated:

Hively

4.2(57 reviews)

Starting at $0 /month

  • Large Enterprises
  • Medium Business

Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style rating buttons. It lets customers…

SurveyMonkey

5.0(23 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.

Hively vs SurveyMonkey — at a glance

FeatureHivelySurveyMonkey
Rating4.2 / 55.0 / 5
Reviews5723
Starting price$0 /month$25 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between Hively and SurveyMonkey

  • Pricing: Hively starts at $0 /month, while SurveyMonkey starts at $25 /User/Month.
  • Free trial: SurveyMonkey offers a free trial; Hively does not.
  • Target audience: Hively is built for Large Enterprises and Medium Business, while SurveyMonkey targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyMonkey scores higher with a 5.0-star average.
  • Deployment: Hively supports SaaS/Web/Cloud; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Hively vs SurveyMonkey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hively - Survey/ User Feedback Software
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SurveyMonkey - Survey/ User Feedback Software
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Hively vs SurveyMonkey: Biggest differences

Start here before you go deeper into features.

Hively

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

Hively typically suits Large Enterprises and Medium Business. SurveyMonkey tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hively is a real-time customer feedback tool used by retail store managers and service business owners to capture shopper sentiment at the point of experience through simple emoji-style ... Read More about Hively

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Entry Level Pricing

  • Starts from $0 , monthly
  • Starts from $25

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

7.9/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.2

(57)

Best Company Size

Small BusinessLarge Enterprises
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Software Demo

Demo

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How do Hively and SurveyMonkey Compare on Features?

Total Features

6 Features

16 Features

Unique Features

No unique features

No unique features

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Compare Hively and SurveyMonkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $0 , monthly
      • $25

      Pricing Plans

      • Free

        $0

        /month

        • Unlimited ratings

        • Up to 3 users

        • Direct request ratings

        Show more +

      • Hively - Monthly

        $15

        /month

        • Unlimited ratings

        • Multiple teams within your account

        • Multiple languages for ratings

        Show more +

      • Not Available

      Pricing Page

      Hively pricing
      SurveyMonkey pricing

      Hively vs SurveyMonkey: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Hively vs SurveyMonkey Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Hively User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 57 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      23

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 57 reviews, with strong overall satisfaction.

      What buyers like

      • Real-time customer feedback
      • Improves customer experience
      • User-friendly interface

      Common complaints

      • Limited reporting features
      • Focus on in-store feedback
      • May not suit online businesses

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Pros and Cons

      • Real-time feedback collection enhances customer interactions.

      • User-friendly design makes it easy to implement.

      • Mobile compatibility allows for on-the-go feedback.

      • Limited reporting capabilities may hinder analysis.

      • Primarily designed for in-store use.

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Hively or SurveyMonkey? Tell buyers what actually differs.

      Hively and SurveyMonkey Customers

      Customers

      No Customers information available.

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Media and Screenshots

      Screenshots

      Hively

      3 Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      6 Videos

      Top Alternatives to Hively and SurveyMonkey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hively or SurveyMonkey?
      SurveyMonkey edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Hively and SurveyMonkey offer a free trial?
      SurveyMonkey offers a free trial. Hively does not.
      What is the starting price of Hively vs SurveyMonkey?
      Hively starts at $0 /month. SurveyMonkey starts at $25 /User/Month.
      What are the top alternatives to Hively?
      Top alternatives to Hively include Customer Thermometer, SurveyMonkey, SoGoSurvey, Enalyzer, SurveyWriter.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Brew Survey, QuestionPro, GetFeedback, LimeSurvey, BlockSurvey.