Hipporello vs Vivantio Comparison
Hipporello
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized interface, email ticketing, Knowledge…
Vivantio
Starting at $42 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Vivantio is a service desk software that supports all IT processes. It offers an easy to use interface for everyone in an organization, from customers and end-users through IT managers and executives. A comprehensive das…
Vivantio leads on user satisfaction with a 4.2-star rating across 234 reviews.
SpotSaaS Analysis
HipporelloVivantio
The core difference between Hipporello and Vivantio is that Vivantio has a clear pricing structure, while Hipporello lacks specific details on pricing and other key attributes. Ideal buyers for Vivantio are companies looking for a budget-friendly service desk solution, whereas Hipporello may appeal to those seeking a more flexible or customizable option without a defined price point.
Who should pick which
- Flexible customization options:
- No listed pricing:
- Suitable for diverse business needs:
- Ideal for companies seeking tailored solutions:
- Lacks detailed buyer guidance:
- Not limited to specific company sizes:
- Clear pricing at $42:
- Focused on service desk functionalities:
- Best for budget-conscious organizations:
- Provides structured support features:
- Suitable for companies of varying sizes:
- Offers a straightforward purchasing decision:
Hipporello vs Vivantio — at a glance
| Feature | Hipporello | Vivantio |
|---|---|---|
| Rating | — | 4.2 / 5 |
| Reviews | — | 234 |
| Starting price | Contact for pricing | $42 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | — | GDPR |
| Data residency | Global | Global |
Key differences between Hipporello and Vivantio
- Pricing: Vivantio starts at $42 /User/Month. Hipporello pricing is not publicly listed.
- Free trial: Vivantio offers a free trial; Hipporello does not.
- Deployment: Hipporello supports SaaS/Web/Cloud; Vivantio supports SaaS/Web/Cloud.
Hipporello vs Vivantio — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Hipporello typically suits Large Enterprises and Medium Business. Vivantio tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized ... Read More about Hipporello | Vivantio is a service desk software that supports all IT processes. It offers an easy to use interface for everyone in an organization, from customers and end-users through IT managers and ... Read More about Vivantio |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Hipporello and Vivantio on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Hipporello User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 282 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  YODEL  West Ham United  Southern Housing Group |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos |  2 Videos |  4 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Hipporello or Vivantio?
- Vivantio edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Hipporello and Vivantio offer a free trial?
- Vivantio offers a free trial. Hipporello does not.
- What is the starting price of Hipporello vs Vivantio?
- Hipporello starts at Contact for pricing. Vivantio starts at $42 /User/Month.
- What are the top alternatives to Hipporello?
- Top alternatives to Hipporello include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk.
- What are the top alternatives to Vivantio?
- Top alternatives to Vivantio include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.