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HighLevel vs Creatio Comparison

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HighLevel

4.9(1,079 reviews)

Starting at $97 /Month

  • Free Trial
  • Medium Business
  • Small Business

HighLevel is a CRM and marketing automation platform built for marketing agencies and consultants that manage sales pipelines, multi-channel campaigns, and client communication across their entire book of business. It co…

Creatio

4.7(61 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers marketing, sales, and service aut…

HighLevel leads on user satisfaction with a 4.9-star rating across 1,079 reviews.

HighLevel vs Creatio — at a glance

FeatureHighLevelCreatio
Rating4.9 / 54.7 / 5
Reviews1,07961
Starting price$97 /Month$25 /user/month
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareLow Code Development Platforms (LCDP) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
Certifications—GDPR
Data residencyUSGlobal

Key differences between HighLevel and Creatio

  • Pricing: HighLevel starts at $97 /Month, while Creatio starts at $25 /user/month.
  • Target audience: HighLevel is built for Medium Business and Small Business, while Creatio targets Large Enterprises and Medium Business.
  • User satisfaction: HighLevel scores higher with a 4.9-star average.
  • Deployment: HighLevel supports SaaS/Web/Cloud; Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

HighLevel vs Creatio — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HighLevel - CRM Software
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Creatio - Low Code Development Platforms (LCDP) Software
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Talk to an expert

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HighLevel vs Creatio: Biggest differences

Start here before you go deeper into features.

HighLevel

Best for

Medium Business, Small Business

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

HighLevel typically suits Medium Business and Small Business. Creatio tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HighLevel is a CRM and marketing automation platform built for marketing agencies and consultants that manage sales pipelines, multi-channel campaigns, and client communication across their ... Read More about HighLevel

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers ... Read More about Creatio

Entry Level Pricing

  • Starts from $97
  • Starts from $25 , monthly

Free Trial Availability

SpotScore

What's this? ↗

8.5/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.87

(1079)

4.66

(61)

Best Company Size

—
50 to 500 employeesMedium to large enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio

  • Streamlined Processes: Creatio lets teams automate routine workflows, so tasks are completed efficiently and managers can focus on strategic initiatives instead of repetitive work.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Better Collaboration: Creatio improves communication across departments and builds a collaborative environment. Executives make better decisions and achieve stronger organizational alignment.
Best fit

Best fit

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

HighLevel

No alternatives guidance available yet.

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do HighLevel and Creatio Compare on Features?

Total Features

6 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare HighLevel and Creatio on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $97
      • $25 , monthly

      Pricing Plans

      • Not Available
      • Growth

        $25

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Enterprise

        $55

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Unlimited

        $85

        /user/month

        • Number of users : 50

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      Pricing Page

      HighLevel pricing
      Creatio pricing

      HighLevel vs Creatio: Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      HighLevel vs Creatio Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      —
      ✓ Yes

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      HighLevel User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1063

      14

      3

      6

      30

      48

      13

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 1116 reviews, with consistently positive feedback.

      What buyers like

      • Customer support representatives are responsive and knowledgeable about technical issues.
      • Support is available 24/7 through Zoom and chat, providing multiple contact options.
      • Includes workflow automation and customizable integrations that cover a broad range of business needs.

      Common complaints

      • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
      • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
      • Cancellation process is difficult, with users reporting trouble closing accounts and unclear communication.

      Buyer sentiment

      Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

      What buyers like

      • Ease of use for non-technical users
      • Customization flexibility
      • Comprehensive CRM functionality

      Common complaints

      • Steep learning curve
      • Integration difficulties

      Pros and Cons

      • Focus on team collaboration enhances productivity

      • Mobile-friendly design for on-the-go access

      • Strong sales automation capabilities

      • Integration options may be limited

      • Reporting features could be more advanced

      • No-code workflow automation accessible to non-technical users

      • High customization freedom to tailor CRM and workflows

      • Comprehensive CRM suite covering marketing, sales, and service

      • Learning curve for users unfamiliar with CRM systems

      • Integration challenges requiring technical expertise

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used HighLevel or Creatio? Tell buyers what actually differs.

      HighLevel and Creatio Customers

      Customers

      No Customers information available.

      Skeyes

      Skeyes

      DFS Aviation Services

      DFS Aviation Services

      Onco360

      Onco360

      Media and Screenshots

      Screenshots

      HighLevel screenshot

      2 Screenshots

      Creatio

      10 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to HighLevel and Creatio in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HighLevel or Creatio?
      HighLevel edges out the other on user ratings (4.9 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do HighLevel and Creatio offer a free trial?
      Yes, both HighLevel and Creatio offer a free trial.
      What is the starting price of HighLevel vs Creatio?
      HighLevel starts at $97 /Month. Creatio starts at $25 /user/month.
      What are the top alternatives to HighLevel?
      Top alternatives to HighLevel include Bigin by Zoho CRM, Creatio CRM, QuickDesk, ClinchPad, Livespace CRM.
      What are the top alternatives to Creatio?
      Top alternatives to Creatio include TeamDesk, Oracle Application Express, Caspio, UI Bakery, Visual LANSA.