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Compare Helpshift vs maaiiconnect vs ZoomInfo Chat

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Overview

Description

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

.Maaiiconnect is a user-friendly customer collaboration and engagement platform that enhances sales and customer support for business owners. It enables organizations to provide cloud-based ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

8.7/10

User Ratings

4.4

(18)
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Software Demo

Demo

Features

Total Features

24 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Plans
          • Not Available
          • Essentials

            • 3 Staff Licences included

            • 5,000 Minutes

            • 1 GB Storage

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          • Lite

            • 1 Staff Licence minimum

            • 150 Minutes per Month per Staff

            • 2 GB Storage per Staff

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          • Pro

            • 1 Staff Licence minimum

            • 3 Months Subscription minimum

            • 150 minutes per Month per Staff

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          Excellent

          16

          Very Good

          5

          Good

          2

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          Upmood

          Upmood

          Rebounce

          Rebounce

          Media and Screenshots

          Screenshots
          Dashboard

          2 Screenshots

          1 on 1 Video Call with Recording Activated screenshot

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          6 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Helpshift nor maaiiconnect offers a free trial.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          maaiiconnect is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of maaiiconnect begins at $15/User/Month when Billed Yearly, while pricing details for Helpshift are unavailable.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Some top alternatives to maaiiconnect includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Zendesk Chat, SnapEngage, Smartchat, eGain Chat, ChatFlow247, ChatAndBot and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].