Heartland Payroll vs Paycom Comparison
Heartland Payroll
Starting at Contact for pricing
- Medium Business
- Small Business
Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…
Paycom
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and i…
Heartland Payroll leads on user satisfaction with a 4.6-star rating across 118 reviews.
Spotsaas Analysis
Heartland PayrollPaycom
The core difference lies in the target company size and the breadth of HR functionalities; Heartland Payroll is tailored for small to mid-sized businesses with a focus on payroll, while Paycom offers a comprehensive HR and payroll solution for medium to large businesses. Ideal buyers for Heartland Payroll are small to mid-sized businesses in retail or healthcare, whereas Paycom is suited for medium to large organizations across various sectors seeking integrated HR management.
- Best for small to mid-sized businesses - Focus on payroll management - Ideal for retail, hospitality, and healthcare sectors - Offers automated tax filings - Strong customer support - Suitable for companies with 20-500 employees
- Best for medium to large businesses - Comprehensive HR and payroll integration - Ideal for sectors like healthcare and finance - Single database for seamless employee data flow - Suitable for companies with 50-5000 employees - Focus on automation and efficiency in HR functions
Heartland Payroll vs Paycom — at a glance
| Feature | Heartland Payroll | Paycom |
|---|---|---|
| Rating | 4.6 / 5 | 4.6 / 5 |
| Reviews | 118 | 1,246 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Payroll Software | Payroll Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud) |
| API | — | — |
| Support modes | 24/7 (Live rep) | Business Hours |
| Certifications | — | SOC 2, ISO 27001 |
| Data residency | US | — |
Key differences between Heartland Payroll and Paycom
- Target audience: Heartland Payroll is built for Medium Business and Small Business, while Paycom targets Large Enterprises and Medium Business.
- User satisfaction: Heartland Payroll scores higher with a 4.6-star average.
- Deployment: Heartland Payroll supports SaaS/Web/Cloud; Paycom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud).
Heartland Payroll vs Paycom — find the better fit before you commit.
Which tool fits your team best
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Where each product wins, per real buyers
Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
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Heartland Payroll vs Paycom: Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized businesses needing streamlined payroll with strong support.
- You run a retail, hospitality, or healthcare business with 20-500 employees.
- You want automated tax filings and integrated payment processing to reduce manual work.
- You value responsive, knowledgeable payroll specialists for personalized customer support.
- Your company is a large enterprise with complex payroll needs requiring high customization.
- You need a highly customizable payroll entry and reporting system beyond standard options.
Best for medium businesses needing integrated, automated HR and payroll management.
- You manage payroll and HR for 50 to 5000 employees in healthcare, finance, or manufacturing.
- You want a single database system that ensures seamless employee data flow across HR functions.
- You need real-time workforce insights and automatic compliance updates to reduce administrative risk.
- Your company relies heavily on niche third-party HR software requiring deep integration.
- You are a very small business with simple payroll needs and limited budget transparency.
Heartland Payroll: Best for small to mid-sized businesses needing streamlined payroll with strong support. Paycom: Best for medium businesses needing integrated, automated HR and payroll management.
Description | Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll | Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual ... Read More about Paycom |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.7/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 20-50 employees51-500 employees | 50-5000 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
- Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
- User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.
- Simplify your HR and payroll tasks—Paycom's intuitive software handles everything from payroll processing to employee onboarding, giving you more time to focus on strategic initiatives.
- I appreciate Paycom's real-time data insights; executives and managers can quickly view critical workforce metrics, letting them make smarter, informed decisions.
- Reduce compliance risk—Paycom automatically updates with the latest regulatory requirements, helping administrators stay compliant.
Best fit
- 20–500 employees
- Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
- Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers
- 50 - 5,000 employees
- Healthcare, Financial Services, Manufacturing, Retail, Hospitality, Education, Consulting
- HR Managers, Payroll Specialists, Benefits Administrators, Talent Acquisition Specialists, Finance Managers, Operations Managers
Reasons buyers look elsewhere
- Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
- Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
- Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.
- Users might seek alternatives if Paycom's pricing structure is not cost-effective for smaller businesses, prompting them to find solutions offering more flexible or scalable pricing options.
- Companies requiring extensive customization or integration with existing software may consider alternatives if Paycom's capabilities don't align with their specialized technical needs.
- Organizations experiencing difficulties with Paycom's customer support might prefer alternative providers known for more responsive or personalized client service.
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How do Heartland Payroll and Paycom Compare on Features?
Total Features | 12 Features | 84 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Heartland Payroll and Paycom on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Heartland Payroll vs Paycom: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Heartland Payroll vs Paycom Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✗ No |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | — |
Heartland Payroll User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Paycom's ease of use, robust features, and excellent customer service, with some concerns about integration limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
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Videos |  2 Videos |  2 Videos |
Top Alternatives to Heartland Payroll and Paycom in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Heartland Payroll or Paycom?
- Heartland Payroll edges out the other on user ratings (4.6 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Heartland Payroll and Paycom offer a free trial?
- Neither Heartland Payroll nor Paycom currently lists a free trial.
- What is the starting price of Heartland Payroll vs Paycom?
- Heartland Payroll starts at Contact for pricing. Paycom starts at Contact for pricing.
- What are the top alternatives to Heartland Payroll?
- Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.
- What are the top alternatives to Paycom?
- Top alternatives to Paycom include Gusto, Greenshades, Paylocity Web Pay, greytHR, Paychex Flex.