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Heartland Payroll vs Justworks Comparison

Last updated:

Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

Justworks

3.9(50 reviews)

Starting at $8 /user/month

  • Free Trial
  • Small Business
  • Medium Business

Justworks is payroll software that offers international payroll, payroll tax filing and realtime benefits administration. The Justworks app is a simple way for teams to bill their hours directly from their iPhone or Andr…

Heartland Payroll leads on user satisfaction with a 4.6-star rating across 118 reviews.

Spotsaas Analysis

Heartland PayrollJustworks

The core difference between Heartland Payroll and Justworks lies in their focus; Heartland Payroll is tailored for businesses primarily in retail, hospitality, and healthcare that require robust payroll support, while Justworks offers a broader integration of payroll and benefits, making it ideal for startups and non-profits. Heartland Payroll is best suited for companies with 20-500 employees seeking automated payroll solutions, whereas Justworks caters to a wider range of small to mid-sized businesses, especially those looking for simplicity in payroll and benefits management.

- Best for small to mid-sized businesses - Strong support for payroll management - Ideal for retail, hospitality, and healthcare sectors - Automated tax filings included - Suitable for 20-500 employees - Focus on reducing manual work

- Best for small to mid-sized businesses - Integrated payroll and benefits platform - Low setup complexity - Ideal for startups and non-profits - Suitable for 5-500 employees - Focus on simplicity and streamlining processes

Heartland Payroll vs Justworks — at a glance

FeatureHeartland PayrollJustworks
Rating4.6 / 53.9 / 5
Reviews11850
Starting priceContact for pricing$8 /user/month
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessSmall Business, Medium Business, Large Enterprises
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modes24/7 (Live rep)24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Heartland Payroll and Justworks

  • Pricing: Justworks starts at $8 /user/month. Heartland Payroll pricing is not publicly listed.
  • Free trial: Justworks offers a free trial; Heartland Payroll does not.
  • Target audience: Heartland Payroll is built for Medium Business and Small Business, while Justworks targets Small Business and Medium Business.
  • User satisfaction: Heartland Payroll scores higher with a 4.6-star average.
  • Deployment: Heartland Payroll supports SaaS/Web/Cloud; Justworks supports SaaS/Web/Cloud.

Heartland Payroll vs Justworks — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Heartland Payroll - Payroll Software
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Justworks - Payroll Software
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Heartland Payroll vs Justworks: Biggest differences

Start here before you go deeper into features.

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

Justworks

Best for small to mid-sized businesses needing integrated payroll and benefits.

Choose if
  • You want a simple, streamlined payroll and benefits platform with low setup complexity.
  • Your company size ranges from 5 to 500 employees, especially startups or non-profits.
  • You need real-time benefits administration combined with transparent employee pay views.
Consider alternatives if
  • Your enterprise requires highly customized or complex payroll workflows.
  • You need advanced global payroll capabilities beyond Justworks’ supported countries.

Heartland Payroll: Best for small to mid-sized businesses needing streamlined payroll with strong support. Justworks: Best for small to mid-sized businesses needing integrated payroll and benefits.

Description

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

Justworks is payroll software that offers international payroll, payroll tax filing and realtime benefits administration. The Justworks app is a simple way for teams to bill their hours ... Read More about Justworks

Entry Level Pricing

  • Not Available
  • Starts from $8 , monthly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.7/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

4.61

(118)

3.9

(50)

Best Company Size

20-50 employees51-500 employees
5-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.

Justworks

  • Comprehensive Payroll & Benefits: Justworks combines payroll processing with benefits management, making it easier to administer health insurance, 401(k), and compliance in one platform.
  • Compliance & Risk Mitigation: The platform stays current with tax filings and labor laws, helping companies avoid costly penalties and manage risk confidently.
  • Justworks offers intuitive employee onboarding, time tracking, and document management, simplifying HR tasks and improving workforce management.
Best fit

Best fit

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers

Justworks

  • 5–500 employees
  • Technology, professional services, startups, non-profits, healthcare, and small to medium enterprises
  • HR Managers, Payroll Specialists, Business Owners, Finance Directors, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

Justworks

  • Businesses seeking a combined payroll, benefits, and compliance platform with simplified user experience.
  • Companies needing streamlined HR tools alongside payroll to manage employee lifecycle efficiently.
  • Organizations looking for a cloud-based solution with strong compliance support for tax and labor laws.

Software Demo

Demo

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How do Heartland Payroll and Justworks Compare on Features?

Total Features

12 Features

13 Features

Unique Features

No unique features

No unique features

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Compare Heartland Payroll and Justworks on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $8 , monthly

      Pricing Plans

      • Not Available
      • Payroll

        $8

        /user/month

        • Payroll for all employees

        • HR tools

        • Expert support

        Show more +

      • PEO Basic

        $59

        /user/month

        • Payroll for all employees

        • Compliance simplified

        • HR Consulting & Tools

        Show more +

      • PEO Plus

        $109

        /user/month

        • Everything in PEO Basic

        • Health Insurance Administration

        • HSA/FSA Accounts

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Justworks pricing

      Heartland Payroll vs Justworks: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Heartland Payroll vs Justworks Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Heartland Payroll User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      98

      11

      6

      2

      3

      20

      20

      5

      0

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      Buyer sentiment

      Buyers generally express high satisfaction with Justworks for its ease of use, comprehensive features, and cost savings, especially among small to medium businesses.

      What buyers like

      • Ease of use
      • Comprehensive payroll and benefits integration
      • Cost-effective health insurance

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Pros and Cons

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      • Comprehensive integration of payroll, benefits, and compliance in one platform

      • User-friendly interface with smooth onboarding and transparent employee pay views

      • Cost-effective health insurance plans that save money for companies and employees

      • Limited pricing transparency as starting price is not publicly available

      • May lack advanced customization for complex enterprise payroll needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Heartland Payroll or Justworks? Tell buyers what actually differs.

      Heartland Payroll and Justworks Customers

      Customers

      No Customers information available.

      Qubit

      Qubit

      Media and Screenshots

      Videos

      video-0

      2 Videos

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      2 Videos

      Top Alternatives to Heartland Payroll and Justworks in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Heartland Payroll or Justworks?
      Heartland Payroll edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Heartland Payroll and Justworks offer a free trial?
      Justworks offers a free trial. Heartland Payroll does not.
      What is the starting price of Heartland Payroll vs Justworks?
      Heartland Payroll starts at Contact for pricing. Justworks starts at $8 /user/month.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.
      What are the top alternatives to Justworks?
      Top alternatives to Justworks include OnPay, Square Payroll, APS Payroll, Heartland Payroll, QuickBooks Payroll.