NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Healthray vs PointClickCare Comparison

Last updated:

Healthray

Starting at Contact for pricing

  • Medium Business
  • Small Business

Introducing Healthray - the leading CRM platform tailor-made for the healthcare industry. Renowned as the most sought-after solution for healthcare facilities today, Healthray is a cutting-edge software designed to eleva…

PointClickCare

4.1(114 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

PointClickCare makes hospital management and operations easier by connecting critical data to actionable insights. Track patients and staff, manage appointments and accounts, estimate insurance eligibility, document asse…

PointClickCare leads on user satisfaction with a 4.1-star rating across 114 reviews.

Healthray vs PointClickCare — at a glance

FeatureHealthrayPointClickCare
Rating4.1 / 5
Reviews114
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small Business, Freelancers / ConsultantsMedium Business, Small Business
CategoryHospital Management SoftwareHospital Management Software
Integrations4+ apps
PlatformsBrowser Based (Cloud), Mobile - Android, Mobile - iOSInstalled - Windows, SaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsHIPAASOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Healthray and PointClickCare

  • Deployment: Healthray supports Browser Based (Cloud), Mobile - Android, Mobile - iOS; PointClickCare supports Installed - Windows, SaaS/Web/Cloud.

Healthray vs PointClickCare — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hospital Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Healthray
Talk to an expert
Talk to an expert
PointClickCare - Hospital Management Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Healthray vs PointClickCare comparison

Get the full side-by-side as a PDF — these picks plus the top Hospital Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Healthray

Best for small to medium healthcare facilities needing tailored hospital CRM.

Choose if
  • You manage a small or medium-sized healthcare facility seeking industry-specific CRM.
  • You require a holistic operational overview to streamline hospital administrative tasks.
  • Your team includes hospital administrators or patient care coordinators needing flexible workflows.
Consider alternatives if
  • You represent a large enterprise hospital needing extensive customization and integrations.
  • You need transparent, fixed pricing and detailed public user reviews before purchase.

PointClickCare

Best for senior and post-acute care facilities needing integrated EHR and operations.

Choose if
  • You require a unified platform combining clinical documentation, billing, and care management.
  • Your facility benefits from extensive third-party integrations with pharmacies, labs, and apps.
  • You need a flexible, mobile-friendly interface for administrators, clinical managers, and billing teams.
Consider alternatives if
  • Your organization demands highly customizable clinical charting and templates.
  • You operate in environments with unreliable internet causing slow system responsiveness.

Healthray: Best for small to medium healthcare facilities needing tailored hospital CRM. PointClickCare: Best for senior and post-acute care facilities needing integrated EHR and operations.

Description

Introducing Healthray - the leading CRM platform tailor-made for the healthcare industry. Renowned as the most sought-after solution for healthcare facilities today, Healthray is a ... Read More about Healthray

PointClickCare makes hospital management and operations easier by connecting critical data to actionable insights. Track patients and staff, manage appointments and accounts, estimate ... Read More about PointClickCare

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.8/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

PointClickCare

  • Large integration and partner ecosystem: With hundreds of marketplace integrations, PointClickCare connects easily with pharmacy systems, labs, devices, communication tools, and third-party applications. This flexibility allows organizations to extend functionality without replacing their core EHR.
  • Comprehensive clinical and operational coverage: PointClickCare combines clinical documentation, billing, analytics, and care management within one ecosystem. Facilities can reduce reliance on disconnected systems while maintaining visibility across resident care, staff activity, and operational performance.
  • Strong care coordination network: The platform connects providers, hospitals, pharmacies, and health plans through a shared care collaboration network. This improves transitions of care, reduces information gaps, and supports smoother admissions, discharges, and ongoing care management.
Best fit

Best fit

PointClickCare

  • 1,000–5,000 employees
  • Healthcare, Senior Care, Long-Term Care, Post-Acute Care, Skilled Nursing, Assisted Living, Home Health, Healthcare IT, Electronic Health Records (EHR)
  • Administrator, Director of Nursing, Clinical Manager, Care Coordinator, Health Information Manager, Operations Manager, Billing Manager, Compliance Officer, IT Manager, Chief Nursing Officer (CNO)
Watchouts

Reasons buyers look elsewhere

Healthray

No alternatives guidance available yet.

PointClickCare

  • Some users find the interface dense due to its clinical depth and compliance requirements. Organizations prioritizing simpler dashboards, lighter workflows, or staff with limited technical training may select alternatives focused on usability and faster daily task completion.
  • API access requires approvals and often depends on partner or customer authorization. Teams that need open, developer-friendly APIs or rapid custom integrations may prefer platforms with self-service developer access and fewer integration constraints.
  • PointClickCare is highly specialized for long-term and post-acute care workflows. Providers operating across multiple care settings may choose alternatives that offer broader support for acute, ambulatory, or hybrid care models within a single platform.

Software Demo

Demo

No software demo available

Healthray has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Healthray and PointClickCare Compare on Features?

Total Features

9 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Healthray and PointClickCare on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Large Enterprises
  • Small Business
  • Medium Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Small Business
  • Medium Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Installed - Windows
  • Mobile - iOS
  • Mobile - Android
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Installed - Windows
  • Mobile - iOS
  • Mobile - Android
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✓ Yes
✓ Yes

GDPR

✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US

Healthray User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

No reviews available for this product

31

21

3

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Insufficient public review data to determine overall buyer sentiment.

Buyer sentiment

Users generally appreciate PointClickCare's ease of use, intuitive design, and comprehensive functionality, though some report performance issues and limited customization.

What buyers like

  • Ease of use
  • Intuitive dashboard navigation
  • Quick installation and minimal learning curve

Common complaints

  • Slow processing and unresponsiveness
  • Limited customization options

Pros and Cons

  • Tailored specifically for healthcare industry needs

  • Provides a holistic view of hospital operational activities

  • Simplifies day-to-day administrative processes

  • Pricing is quotation based with no public transparency

  • Lack of publicly available user ratings and reviews

  • Large integration ecosystem enabling connectivity with pharmacy, labs, and third-party apps

  • Comprehensive clinical and operational coverage within a single platform

  • Strong care coordination network improving transitions of care and collaboration

  • Slow processing times and occasional unresponsiveness, often linked to internet issues

  • Limited customization options for charting and templates

Positive Reviews

No reviews available for the product

No reviews available for the product

Integrations

Integration with other apps

No Integration information available.

List of Customers

Customers

No Customers information available.

Pfizer

Pfizer

Sanofi

Sanofi

Mayo Clinic

Mayo Clinic

Media and Screenshots

Screenshots

No screenshots available.

PointClickCare screenshot

6 Screenshots

Videos

No videos available.

video-0

2 Videos

Top Alternatives to Healthray and PointClickCare in 2026

Expand your shortlist

Add another option to compare side by side

Search by product name to compare pricing, fit, and buyer feedback in one view.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Healthray or PointClickCare?
PointClickCare edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Healthray and PointClickCare offer a free trial?
Neither Healthray nor PointClickCare currently lists a free trial.
What is the starting price of Healthray vs PointClickCare?
Healthray starts at Contact for pricing. PointClickCare starts at Contact for pricing.
What are the top alternatives to Healthray?
Top alternatives to Healthray include Electra HMS, Health360, TiaNuMR, SoftClinic, Lifeline HIMS.
What are the top alternatives to PointClickCare?
Top alternatives to PointClickCare include SoftClinic, PrimeCare, eHospital Systems, Dr in Cloud, Health360.