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Gusto vs HiFives Comparison

Last updated:

Gusto

4.4(947 reviews)

Starting at $49 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to grow and nurture your team. Tru…

HiFives

Starting at $0.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing HiFives, the ultimate employee engagement software with the tagline "Best employee engagement software." It offers an automated, transformative, and computerized experience for employees, partnering with star…

Gusto leads on user satisfaction with a 4.4-star rating across 947 reviews.

Gusto vs HiFives — at a glance

FeatureGustoHiFives
Rating4.4 / 5
Reviews947
Starting price$49 /user/month$0.25 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayroll SoftwareEmployee Recognition Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRGDPR
Data residencyUSGlobal

Key differences between Gusto and HiFives

  • Pricing: Gusto starts at $49 /user/month, while HiFives starts at $0.25 /User/Month.
  • Target audience: Gusto is built for Freelancers / Consultants and Medium Business, while HiFives targets Large Enterprises and Medium Business.
  • Deployment: Gusto supports SaaS/Web/Cloud; HiFives supports SaaS/Web/Cloud.

Gusto vs HiFives — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gusto - Payroll Software
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HiFives - Employee Recognition Software
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Biggest differences

Start here before you go deeper into features.

Gusto

Best for small to mid-sized businesses needing simple, integrated payroll and HR.

Choose if
  • You want an all-in-one platform combining payroll, benefits, hiring, and compliance.
  • Your team values a user-friendly interface with straightforward setup and workflows.
  • You need strong integrations with accounting tools like QuickBooks Online.
Consider alternatives if
  • Your business requires highly complex or heavily customized payroll processing.
  • You are a large enterprise with extensive, process-heavy HR workflows.

HiFives

Best for medium to large companies seeking simple, points-based employee recognition.

Choose if
  • You want a streamlined, easy-to-use platform for employee recognition and rewards.
  • Your team values real-time peer and supervisor feedback to boost engagement.
  • You need data-driven insights through analytics to track employee engagement trends.
Consider alternatives if
  • Your company has fewer than 50 employees and prefers minimal setup complexity.
  • You require highly customized or complex HR workflows beyond basic recognition features.

Gusto: Best for small to mid-sized businesses needing simple, integrated payroll and HR. HiFives: Best for medium to large companies seeking simple, points-based employee recognition.

Description

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More about Gusto

Introducing HiFives, the ultimate employee engagement software with the tagline "Best employee engagement software." It offers an automated, transformative, and computerized experience for ... Read More about HiFives

Entry Level Pricing

  • Starts from $49 , monthly
  • Starts from $0.25

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.7/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.36

(947)

Best Company Size

1-50 employees51-100 employees
50-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Gusto

  • Streamlined Payroll Processing: Gusto simplifies payroll management, letting administrators run payroll in just a few clicks. Managers can save time and reduce errors, confirming employees get paid accurately and on time.
  • Benefits Management: With Gusto, offering employee benefits is straightforward. From health insurance to retirement plans, you can manage and customize benefits packages that improve employee satisfaction and retention.
  • User-Friendly Interface: Both managers and employees appreciate Gusto's intuitive design. This user-friendly platform means less training time for staff and more focus on what really matters – growing your business.

HiFives

  • Improved Team Collaboration: HiFives builds a culture of recognition and appreciation, letting teams celebrate each other's successes. A positive work environment improves morale and productivity.
  • Real-Time Feedback: With HiFives, peers and supervisors can provide immediate feedback on accomplishments. This increases individual motivation and helps executives track performance trends within their teams, keeping them aligned with organizational goals.
  • Data-Driven Insights: Administrators can use the analytics dashboard to understand employee engagement and recognition patterns. This information allows decision-makers to implement targeted strategies for improving workplace culture.
Best fit

Best fit

Gusto

  • 1-100 employees
  • Human Resources, Retail, Restaurants, Nonprofits, Professional Services
  • HR Managers, Payroll Administrators, Business Owners, Office Managers

HiFives

  • 50 to 500 employees
  • Martech, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and Marketing Coordinators
Watchouts

Reasons buyers look elsewhere

Gusto

  • Users may seek alternatives to Gusto if they require specific features not offered by the platform, such as advanced payroll reporting or industry-specific compliance tools that better meet their unique business needs.
  • Companies with larger workforces might explore alternatives for scalability, as they may find that other solutions provide more robust support for managing high employee volumes efficiently.
  • Budget-conscious businesses might look for more cost-effective payroll and HR solutions, especially if they find Gusto's pricing structure doesn't align with their financial goals or operational requirements.

HiFives

  • Price-sensitive teams under 50 employees often switch to Bonusly or 15Five, which offer recognition features at $2–4 per user/month vs. HiFives' $5+ tier
  • Teams needing Slack, Microsoft Teams, or Salesforce integrations find HiFives' limited connector library insufficient — competitors like Culture Amp or Lattice offer 50+ pre-built integrations
  • Buyers prioritizing mobile-first design or dark mode choose alternatives like Kudos or Peakon, which score higher on mobile usability in G2 reviews

Software Demo

Demo

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How do Gusto and HiFives Compare on Features?

Total Features

54 Features

17 Features

Unique Features

No unique features

No unique features

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Compare Gusto and HiFives on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49 , monthly
      • $0.25

      Pricing Plans

      • Simple

        $49

        /user/month

        • Full-service, single-state payroll

        • Unlimited runs & automated tax filings

        • Employee portal for paystubs & self-service

      • Plus

        $80

        /user/month

        • Everything in the Simple plan, plus

        • Multi-state payroll w/ Next-Day Direct Deposit

        • Time tracking & PTO management

        Show more +

      • Premium

        $180

        /user/month

        • All Plus features, plus:

        • Dedicated service advisor

        • Access to certified HR experts

        Show more +

      • Not Available

      Pricing Page

      Gusto pricing
      HiFives pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers
      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Gusto User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      677

      36

      12

      15

      117

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and comprehensive features, tempered by some concerns over support consistency and limited advanced customization.

      What buyers like

      • Ease of use
      • Customer support
      • Integration with accounting tools

      Common complaints

      • Support communication issues
      • Limited advanced customization

      Buyer sentiment

      No user ratings or reviews available to gauge buyer sentiment.

      What buyers like

      • Automated recognition
      • Points-based system
      • Social features

      Common complaints

      • Limited customization
      • May require cultural shift
      • Integration challenges

      Pros and Cons

      • Simplifies payroll processing and tax compliance for non-experts

      • Robust integrations with accounting platforms like QuickBooks Online

      • Responsive and efficient customer support

      • Occasional errors or inconsistencies in support communication

      • Challenging transition process from other payroll providers without guidance

      • Facilitates enhanced team collaboration through recognition

      • Enables real-time feedback from peers and supervisors

      • Provides data-driven insights via analytics dashboard

      • Pricing details are not publicly available, requiring sales contact

      • Limited information on advanced customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Gusto or HiFives? Tell buyers what actually differs.

      List of Customers

      Customers

      Handlebar Cyclery

      Handlebar Cyclery

      Dwg

      Dwg

      American Canning

      American Canning

      Hindalco

      Hindalco

      Asian Paints

      Asian Paints

      Zeiss

      Zeiss

      Media and Screenshots

      Screenshots

      gusto

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Gusto and HiFives in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Gusto or HiFives?
      Gusto edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Gusto and HiFives offer a free trial?
      Yes, both Gusto and HiFives offer a free trial.
      What is the starting price of Gusto vs HiFives?
      Gusto starts at $49 /user/month. HiFives starts at $0.25 /User/Month.
      What are the top alternatives to Gusto?
      Top alternatives to Gusto include Patriot Payroll, Paychex Flex, Paycor, Freshbooks, BambooHR.
      What are the top alternatives to HiFives?
      Top alternatives to HiFives include Synergita, Cooleaf, WorkTango, Benefit One, Honestly Employee Engagement.