NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Gupshup vs WATI Comparison

Last updated:

Gupshup

4.4(36 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Gupshup is a comprehensive software that enables businesses to effectively engage with their target audience through conversational messaging. With a single messaging API for over 30 channels and advanced artificial inte…

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

Gupshup leads on user satisfaction with a 4.4-star rating across 36 reviews.

Gupshup vs WATI — at a glance

FeatureGupshupWATI
Rating4.4 / 5
Reviews36
Starting priceContact for pricing$40 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryBot Platforms SoftwareChatbots Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Gupshup and WATI

  • Pricing: WATI starts at $40 /Month. Gupshup pricing is not publicly listed.
  • Free trial: WATI offers a free trial; Gupshup does not.
  • Target audience: Gupshup is built for Large Enterprises and Medium Business, while WATI targets Individuals and Large Enterprises.
  • Deployment: Gupshup supports SaaS/Web/Cloud; WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Gupshup vs WATI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bot Platforms Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gupshup - Bot Platforms Software
Talk to an expert
Talk to an expert
WATI - Chatbots Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Gupshup vs WATI comparison

Get the full side-by-side as a PDF — these picks plus the top Bot Platforms Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Gupshup

Best for

Large Enterprises, Medium Business, Small Business

WATI

Best for

Individuals, Large Enterprises, Medium Business

Gupshup typically suits Large Enterprises and Medium Business. WATI tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Gupshup is a comprehensive software that enables businesses to effectively engage with their target audience through conversational messaging. With a single messaging API for over 30 ... Read More about Gupshup

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

Entry Level Pricing

  • Not Available
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.4

(36)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Gupshup and WATI Compare on Features?

Total Features

8 Features

3 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Gupshup and WATI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $40 , Billed Yearly

      Pricing Plans

      • Not Available
      • Premium

        • Contact management

        • Broadcast Messages

        • chatbot Builder

        Show more +

      Pricing Page

      Pricing information not available

      WATI pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Gupshup User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      25

      9

      2

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 36 reviews, with strong overall satisfaction.

      What buyers like

      • Multi-channel messaging
      • AI-driven interactions
      • High message volume

      Common complaints

      • Complex setup process
      • Limited customization options
      • Pricing may vary

      What buyers like

      • Cloud-based solution
      • Increases sales productivity
      • Secure and reliable

      Common complaints

      • Limited customization options
      • May lack advanced features
      • Pricing may not suit all budgets

      Pros and Cons

      • Supports over 30 messaging channels.

      • Handles billions of messages monthly.

      • Strong AI capabilities enhance user interactions.

      • Setup can be complex for new users.

      • Customization may be limited compared to competitors.

      • WATI's cloud-based nature ensures accessibility from anywhere.

      • The platform's focus on productivity helps sales teams prioritize effectively.

      • Its user-friendly interface allows for quick adoption by new users.

      • Customization options are limited compared to competitors.

      • Advanced features may be lacking for larger teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Gupshup or WATI? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      App Assistant Setup

      1 Screenshots

      Chats

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Gupshup and WATI in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Gupshup or WATI?
      Gupshup edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Gupshup and WATI offer a free trial?
      WATI offers a free trial. Gupshup does not.
      What is the starting price of Gupshup vs WATI?
      Gupshup starts at Contact for pricing. WATI starts at $40 /Month.
      What are the top alternatives to Gupshup?
      Top alternatives to Gupshup include Octane AI, Haptik, Botgate, 360dialog, Gobot.
      What are the top alternatives to WATI?
      Top alternatives to WATI include Alterra, BusinessOnBot, 360dialog, Hilos, Gallabox.