Gupshup Review: Is It The Right Bot Platforms Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Gupshup offers custom pricing plan
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Gupshup?
Gupshup is a comprehensive software that enables businesses to effectively engage with their target audience through conversational messaging. With a single messaging API for over 30 channels and advanced artificial intelligence, it offers a seamless conversational experience for various purposes. Trusted by over 5 billion messages every month, Gupshup paves the way for market partnerships with device manufacturers, regional partners, and telcos. It prioritizes conversation as an integral part of customer engagement, making it easy and efficient for businesses of all sizes. The user-friendly platform allows for customizable templates and a graphical editor to create conversation flows, resulting in increased brand awareness and revenue. Gupshup offers a quotation-based pricing model for its services.
Pricing
Gupshup offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Gupshup Software Demo
Gupshup was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Gupshup
- Team types
- Large Enterprises, Medium Business
Why teams choose Gupshup
Supports over 30 messaging channels.
Handles billions of messages monthly.
Strong AI capabilities enhance user interactions.
Is Gupshup right for you?
What buyers should know before shortlisting Gupshup
Gupshup is a robust platform that enables businesses to engage with customers through a single messaging API across multiple channels. Its AI capabilities and high message volume make it a strong choice for companies looking to enhance their conversational marketing efforts.
Gupshup pros and cons
- Gupshup pros
Supports over 30 messaging channels.
Handles billions of messages monthly.
Strong AI capabilities enhance user interactions.
- Gupshup cons
Setup can be complex for new users.
Customization may be limited compared to competitors.
Ready to try it?
Get started with Gupshup
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Gupshup side-by-side with top Bot Platforms Software alternatives.
What is the pricing of Gupshup?
Gupshup uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Gupshup reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 36 reviews, with strong overall satisfaction.
What buyers like
- Multi-channel messaging
- AI-driven interactions
- High message volume
Common complaints
- Complex setup process
- Limited customization options
- Pricing may vary
What users are saying
AU
Anonymous User
11/09/23
"Quality Service and best customer success team"
What do you like best about Gupshup? The quality of service is good and customer support is excellent. We use SMS marketing and Whatsapp Marketing ...
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MT
Mohammed T
11/08/23
"AI and NLP Based Chatbot of Gupshup is one of the best in the market"
What do you like best about Gupshup? The team is focused on technology and keeps updating the latest tech in their stack. The Chatbot based on LLM / ...
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SB
Shivam B
11/03/23
"Great service"
What do you like best about Gupshup? Great service provided people like Dhruv Jain. Always available and on point resolutions mostly provided. What do ...
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CK
Chirag K
11/02/23
"Very good proactive support"
What do you like best about Gupshup? Support from the team is fantastic. Every time you need to run a large scale engagement or we need some ...
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AU
Anonymous User
10/26/23
"Great customer service"
What do you like best about Gupshup? Quick and efficient service in all aspects. Flawless execution of all requirements. Easy to reach out to our ...
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SP
Shreyas P
10/10/23
"Exceptional WhatsApp Marketing Software and Outstanding Customer Success Manager"
What do you like best about Gupshup? I've been utilizing GupShup's WhatsApp and SMS marketing tools for a while. Our Customer Success Manager, Stuti ...
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Gupshup security and data handling
Key compliance certifications and security features for IT and security teams evaluating Gupshup.
Certifications
Developer & data
Alternatives to Gupshup
Gupshup Support Options
Frequently Asked Questions About Gupshup
Common questions buyers ask before choosing Gupshup.
Buyers commonly note the following limitations of Gupshup: Setup can be complex for new users.; Customization may be limited compared to competitors.; Pricing structure can be unclear..
Some top alternatives to Gupshup includes Octane AI, Haptik, Botgate, 360dialog and Botsplash.
Gupshup offers Quotation Based pricing model
The starting price is not disclosed by Gupshup. You can visit Gupshup pricing page to get the latest pricing.
Ready to try it?
Get started with Gupshup
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].