GrowthScore vs Retently Comparison
GrowthScore
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…
Retently
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…
Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.
GrowthScore vs Retently — at a glance
| Feature | GrowthScore | Retently |
|---|---|---|
| Rating | 4.2 / 5 | 4.9 / 5 |
| Reviews | 7 | 67 |
| Starting price | $19 /Month | $79 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between GrowthScore and Retently
- Pricing: GrowthScore starts at $19 /Month, while Retently starts at $79 /Month.
- User satisfaction: Retently scores higher with a 4.9-star average.
- Deployment: GrowthScore supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.
GrowthScore vs Retently — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this GrowthScore vs Retently comparison
Get the full side-by-side as a PDF — these picks plus the top NPS Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing multi-channel NPS and actionable insights.
- You require robust Net Promoter Score measurement across multiple feedback channels.
- Your team needs actionable customer insights to guide strategic business decisions.
- Your company size is medium to large (51+ employees) with complex feedback needs.
- You are a very small business with minimal customer feedback requirements.
- You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.
Large Enterprises, Medium Business, Small Business
GrowthScore typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore | Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
SpotScoreWhat's this? ↗ | 8.3/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  GrowthScore has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do GrowthScore and Retently Compare on Features?
Total Features | 12 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GrowthScore and Retently on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
GrowthScore User Reviews & Rating Comparison
User Ratings | 4.2 (based on 7 reviews) | 4.9 (based on 67 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
|
Pros and Cons |
|
|
List of Customers
Customers | No Customers information available. |  VTEX  Chargify  Splitit |
|---|
Media and Screenshots
Screenshots |  3 Screenshots |  7 Screenshots |
|---|---|---|
Videos | No videos available. |  1 Videos |
Top Alternatives to GrowthScore and Retently in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GrowthScore or Retently?
- Retently edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GrowthScore and Retently offer a free trial?
- Yes, both GrowthScore and Retently offer a free trial.
- What is the starting price of GrowthScore vs Retently?
- GrowthScore starts at $19 /Month. Retently starts at $79 /Month.
- What are the top alternatives to GrowthScore?
- Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.
- What are the top alternatives to Retently?
- Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.