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GrowthScore vs Retently Comparison

Last updated:

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

GrowthScore vs Retently — at a glance

FeatureGrowthScoreRetently
Rating4.2 / 54.9 / 5
Reviews767
Starting price$19 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyUSUS

Key differences between GrowthScore and Retently

  • Pricing: GrowthScore starts at $19 /Month, while Retently starts at $79 /Month.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: GrowthScore supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.

GrowthScore vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GrowthScore - NPS Software
Talk to an expert
Talk to an expert
Retently - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

Retently

Best for

Large Enterprises, Medium Business, Small Business

GrowthScore typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently

Entry Level Pricing

  • Starts from $19
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.3/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

4.9

(67)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do GrowthScore and Retently Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare GrowthScore and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      GrowthScore pricing
      Retently pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      GrowthScore User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 7 reviews)

      4.9

      (based on 67 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

      What buyers like

      • Multi-channel feedback collection
      • Actionable insights
      • NPS measurement accuracy

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Multi-channel customer feedback collection

      • Actionable insights for business decision making

      • Strong Net Promoter Score measurement capabilities

      • Limited publicly available pricing information

      • Smaller user base with only 7 ratings

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      List of Customers

      Customers

      No Customers information available.

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      screenshot

      3 Screenshots

      CX Rating screenshot

      7 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to GrowthScore and Retently in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GrowthScore or Retently?
      Retently edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GrowthScore and Retently offer a free trial?
      Yes, both GrowthScore and Retently offer a free trial.
      What is the starting price of GrowthScore vs Retently?
      GrowthScore starts at $19 /Month. Retently starts at $79 /Month.
      What are the top alternatives to GrowthScore?
      Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.
      What are the top alternatives to Retently?
      Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.

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