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Grasshopper vs Infinity Telecom Comparison

Last updated:

Grasshopper

3.5(38 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

Infinity Telecom

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Infinity Telecom is a one-stop service for call termination and tracking of incoming calls. Our team of experts have extensive knowledge in the world of telecommunications, and are dedicated to obtaining the best results…

Grasshopper leads on user satisfaction with a 3.5-star rating across 38 reviews.

Grasshopper vs Infinity Telecom — at a glance

FeatureGrasshopperInfinity Telecom
Rating3.5 / 5
Reviews38
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud
API
Support modes24/7 (Live rep), OnlineOnline
Data residencyUS

Key differences between Grasshopper and Infinity Telecom

  • Target audience: Grasshopper is built for Small Business, while Infinity Telecom targets Large Enterprises and Medium Business.
  • Deployment: Grasshopper supports SaaS/Web/Cloud, Mobile - Android; Infinity Telecom supports SaaS/Web/Cloud.

Grasshopper vs Infinity Telecom — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Grasshopper - VoIP Providers
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Infinity Telecom - VoIP Providers
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

Infinity Telecom

Best for

Large Enterprises, Medium Business, Small Business

Grasshopper typically suits Small Business. Infinity Telecom tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

Infinity Telecom is a one-stop service for call termination and tracking of incoming calls. Our team of experts have extensive knowledge in the world of telecommunications, and are ... Read More about Infinity Telecom

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.55

(38)

Best Company Size

1-50 employees51-200 employees
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How do Grasshopper and Infinity Telecom Compare on Features?

Total Features

5 Features

2 Features

Unique Features

No unique features

No unique features

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Compare Grasshopper and Infinity Telecom on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US

      Grasshopper User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      59

      7

      0

      0

      12

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      What buyers like

      • Call termination services
      • Tracking incoming calls
      • Low-cost international calls

      Common complaints

      • Limited features for outbound calls
      • Basic user interface
      • Not suitable for small businesses

      Pros and Cons

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      • Expertise in call termination and tracking

      • Cost-effective international calling

      • Streamlined process with no paperwork

      • Limited features for outbound calling

      • Basic interface may lack advanced tools

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Grasshopper or Infinity Telecom? Tell buyers what actually differs.

      List of Customers

      Customers

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      No Customers information available.

      Media and Screenshots

      Screenshots

      Call forwarding

      1 Screenshots

      No screenshots available.

      Top Alternatives to Grasshopper and Infinity Telecom in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Grasshopper or Infinity Telecom?
      Grasshopper edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Grasshopper and Infinity Telecom offer a free trial?
      Neither Grasshopper nor Infinity Telecom currently lists a free trial.
      What is the starting price of Grasshopper vs Infinity Telecom?
      Grasshopper starts at Contact for pricing. Infinity Telecom starts at Contact for pricing.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.
      What are the top alternatives to Infinity Telecom?
      Top alternatives to Infinity Telecom include Dialpad Talk, TeleCapture, VoIP Innovations, Funnel Phones, TrackBiz.