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GoTo Connect vs OpenPhone Comparison

Last updated:

GoTo Connect

Starting at $24 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize features, host video conference…

OpenPhone

4.3(84 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

OpenPhone leads on user satisfaction with a 4.3-star rating across 84 reviews.

GoTo Connect vs OpenPhone — at a glance

FeatureGoTo ConnectOpenPhone
Rating4.3 / 5
Reviews84
Starting price$24 /User/Month$10 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between GoTo Connect and OpenPhone

  • Pricing: GoTo Connect starts at $24 /User/Month, while OpenPhone starts at $10 /User/Month.
  • Deployment: GoTo Connect supports SaaS/Web/Cloud, Mobile - iOS; OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

GoTo Connect vs OpenPhone — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Connect - VoIP Providers
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Talk to an expert
OpenPhone - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

GoTo Connect

Best for

Large Enterprises, Medium Business, Small Business

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

GoTo Connect typically suits Large Enterprises and Medium Business. OpenPhone tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More about GoTo Connect

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Entry Level Pricing

  • Starts from $24
  • Starts from $10

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.3

(84)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do GoTo Connect and OpenPhone Compare on Features?

Total Features

0 Features

8 Features

Unique Features

No features

No unique features

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Get Quote

Compare GoTo Connect and OpenPhone on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24
      • $10

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      GoTo Connect pricing
      OpenPhone pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      GoTo Connect User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      884

      229

      62

      7

      28

      1775

      182

      42

      10

      84

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • User-friendly platform, making it easy to use even during busy work periods.
      • Reliable service with clear calls and excellent connection.
      • Quick and helpful customer service support.

      Common complaints

      • Occasional issues with phone app functionality and software bugs.
      • Limited marketplace options for advanced functionalities and apps.
      • Challenges with caller ID and occasional service interruptions.

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Versatile features for various communication needs

      • Strong integration with GoTo Meeting

      • User-friendly interface for easy adoption

      • Can be expensive for small businesses

      • Limited features compared to specialized tools

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Salesforce

      Salesforce

      COMCAST

      COMCAST

      The North Face

      The North Face

      No Customers information available.

      Media and Screenshots

      Screenshots

      Overview

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to GoTo Connect and OpenPhone in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoTo Connect or OpenPhone?
      OpenPhone edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoTo Connect and OpenPhone offer a free trial?
      Yes, both GoTo Connect and OpenPhone offer a free trial.
      What is the starting price of GoTo Connect vs OpenPhone?
      GoTo Connect starts at $24 /User/Month. OpenPhone starts at $10 /User/Month.
      What are the top alternatives to GoTo Connect?
      Top alternatives to GoTo Connect include RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.

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