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GetFeedback vs Retently Comparison

Last updated:

GetFeedback

4.5(390 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be imm…

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

GetFeedback vs Retently — at a glance

FeatureGetFeedbackRetently
Rating4.5 / 54.9 / 5
Reviews39067
Starting priceContact for pricing$79 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between GetFeedback and Retently

  • Pricing: Retently starts at $79 /Month. GetFeedback pricing is not publicly listed.
  • Target audience: GetFeedback is built for Freelancers / Consultants and Large Enterprises, while Retently targets Large Enterprises and Medium Business.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: GetFeedback supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.

GetFeedback vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GetFeedback - Survey/ User Feedback Software
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Retently - Survey/ User Feedback Software
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GetFeedback vs Retently: Biggest differences

Start here before you go deeper into features.

GetFeedback

Best for simple, remote-friendly surveys with quick graphic reporting.

Choose if
  • You need an intuitive tool for customer experience or educational research.
  • You want fast generation of downloadable graphic reports for easy sharing.
  • Your team values a streamlined setup suitable for remote and diverse environments.
Consider alternatives if
  • You require highly technical survey customization beyond basic features.
  • Your organization depends on extensive integrations with other enterprise software.

Retently

Best for

Large Enterprises, Medium Business, Small Business

GetFeedback typically suits Freelancers / Consultants and Large Enterprises. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into ... Read More about GetFeedback

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently

Entry Level Pricing

  • Not Available
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.1/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do GetFeedback and Retently Compare on Features?

Total Features

15 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare GetFeedback and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      GetFeedback pricing
      Retently pricing

      GetFeedback vs Retently: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      GetFeedback vs Retently Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      GetFeedback User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 390 reviews)

      4.9

      (based on 67 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features.

      What buyers like

      • Ease of use
      • Reporting and visualization
      • Support for remote research

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Intuitive and simple user interface

      • Ability to generate graphic reports quickly

      • Suitable for remote and diverse educational environments

      • Lack of publicly available pricing details

      • Limited information on advanced customization features

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      Used GetFeedback or Retently? Tell buyers what actually differs.

      GetFeedback and Retently Customers

      Customers

      Toyota

      Toyota

      Carrefour

      Carrefour

      Honeywell

      Honeywell

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      GetFeedback screenshot

      8 Screenshots

      CX Rating screenshot

      7 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      1 Videos

      Top Alternatives to GetFeedback and Retently in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GetFeedback or Retently?
      Retently edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GetFeedback and Retently offer a free trial?
      Yes, both GetFeedback and Retently offer a free trial.
      What is the starting price of GetFeedback vs Retently?
      GetFeedback starts at Contact for pricing. Retently starts at $79 /Month.
      What are the top alternatives to GetFeedback?
      Top alternatives to GetFeedback include Brew Survey, Checkbox Survey, Simplesat, ResponseSuite, LimeSurvey.
      What are the top alternatives to Retently?
      Top alternatives to Retently include Nicereply, Mopinion, Alium, Inquisium, Checkbox Survey.