GetFeedback vs Customer Thermometer Comparison
GetFeedback
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be imm…
Customer Thermometer
Starting at $29 /Month
- Freelancers / Consultants
- Large Enterprises
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…
GetFeedback leads on user satisfaction with a 4.5-star rating across 390 reviews.
GetFeedback vs Customer Thermometer — at a glance
| Feature | GetFeedback | Customer Thermometer |
|---|---|---|
| Rating | 4.5 / 5 | 3.7 / 5 |
| Reviews | 390 | 41 |
| Starting price | Contact for pricing | $29 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | US | US |
Key differences between GetFeedback and Customer Thermometer
- Pricing: Customer Thermometer starts at $29 /Month. GetFeedback pricing is not publicly listed.
- Free trial: GetFeedback offers a free trial; Customer Thermometer does not.
- User satisfaction: GetFeedback scores higher with a 4.5-star average.
- Deployment: GetFeedback supports SaaS/Web/Cloud; Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
GetFeedback vs Customer Thermometer — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for simple, remote-friendly surveys with quick graphic reporting.
- You need an intuitive tool for customer experience or educational research.
- You want fast generation of downloadable graphic reports for easy sharing.
- Your team values a streamlined setup suitable for remote and diverse environments.
- You require highly technical survey customization beyond basic features.
- Your organization depends on extensive integrations with other enterprise software.
Freelancers / Consultants, Large Enterprises, Medium Business
GetFeedback typically suits Freelancers / Consultants and Large Enterprises. Customer Thermometer tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into ... Read More about GetFeedback | Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do GetFeedback and Customer Thermometer Compare on Features?
Total Features | 15 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GetFeedback and Customer Thermometer on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
GetFeedback User Reviews & Rating Comparison
User Ratings | 4.5 (based on 390 reviews) | 3.7 (based on 41 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Toyota  Carrefour  Honeywell |  Adobe  NHS  Loreal |
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Media and Screenshots
Screenshots |  8 Screenshots | No screenshots available. |
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Videos |  5 Videos |  4 Videos |
Top Alternatives to GetFeedback and Customer Thermometer in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GetFeedback or Customer Thermometer?
- GetFeedback edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GetFeedback and Customer Thermometer offer a free trial?
- GetFeedback offers a free trial. Customer Thermometer does not.
- What is the starting price of GetFeedback vs Customer Thermometer?
- GetFeedback starts at Contact for pricing. Customer Thermometer starts at $29 /Month.
- What are the top alternatives to GetFeedback?
- Top alternatives to GetFeedback include SurveyMonkey, QuestionPro, SurveySparrow, Key Survey Software, KwikSurveys.
- What are the top alternatives to Customer Thermometer?
- Top alternatives to Customer Thermometer include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback.