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Compare Freshservice vs Gaspar.ai

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Gaspar.ai
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Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Gaspar.ai, the ultimate Generative AI solution for Employee Helpdesk Support, revolutionizes service desk operations and enhances user experiences with its cutting-edge technology. By ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
User Ratings
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Software Demo

Demo

Features

Total Features

0 Features

14 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , Billed Yearly
        • Not Available
        Pricing Plans
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Gaspar.ai is a standout solution in the employee helpdesk automation space. Its ability to autonomously handle nearly half of incoming inquiries transformed how our IT support team operates. The ...Read more

        Pros and Cons
        • Gaspar.ai can resolve up to 40% of common employee support requests instantly, significantly reducing the workload for helpdesk teams and improving response times.

        • With a deployment time of just 30 minutes, Gaspar offers a quick and frictionless onboarding process, minimizing downtime and allowing organizations to see value almost immediately.

        • The integrated analytics suite provides real-time visibility into helpdesk performance, enabling IT teams to make data-driven decisions and continuously improve support operations.

        • Out-of-the-box compatibility with ServiceNow, Freshservice, and Jira Service Management ensures that Gaspar can plug into existing workflows with minimal disruption.

        • While it excels in IT support, Gaspar’s application is currently specialized, making it less versatile for broader enterprise automation needs like HR or finance.

        • Despite quick deployment, achieving high accuracy in responses may require ongoing fine-tuning, especially for domain-specific knowledge or organization-specific scenarios.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Matrix

        Matrix

        Kaizen gaming

        Kaizen gaming

        BlueGround

        BlueGround

        Media and Screenshots

        Screenshots
        Ticket counts

        7 Screenshots

        gasper ai

        5 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives

        No Alternative products available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Freshservice and Gaspar.ai offer a Free Trial.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Gaspar.ai is designed for Large Enterprises, Small Business and Medium Business.

        The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for Gaspar.ai are unavailable.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to Gaspar.ai includes and undefined.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].