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Forethought AI vs Zendesk Sunshine vs Salesforce Sales Cloud vs monday sales CRM by monday.com - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Forethought AI helps to boost customer service by making use of artificial intelligence capabilities. With Forethought, businesses can promptly attend to commonly faced issues, forecast and ... Read More

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $19

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

8.5/10

7.9/10

User Ratings

4.2

(22)
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Software Demo

Demo

How do Forethought AI, Zendesk Sunshine, Salesforce Sales Cloud and monday sales CRM by monday.com Compare on Features?

Total Features

24 Features

4 Features

Unique Features

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      What Do Forethought AI, Zendesk Sunshine, Salesforce Sales Cloud and monday sales CRM by monday.com Cost?

      Pricing Option

          Starting From

          • Not Available
          • $19

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          zendesk-sunshine pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          Forethought AI vs Zendesk Sunshine vs Salesforce Sales Cloud User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          30

          Very Good

          13

          Good

          9

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of Zendesk Sunshine

          • Intuitive and user-friendly interface, requiring little to no training for basic usage.

          • Seamless organization and management of customer tickets, chats, and emails in one system.

          • Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences.

          • Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels.

          • Advanced features and configuration can feel daunting to new users without prior experience or adequate training.

          • Limited sophistication in transaction-related data handling, requiring improvements for better usability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          asana

          asana

          Instacart

          Instacart

          acorns

          acorns

          MCM

          MCM

          ASG Technologies

          ASG Technologies

          MakeSpace

          MakeSpace

          Media and Screenshots

          Screenshots

          Forethought AI

          5 Screenshots

          Custom Objects

          2 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Sunshine offers Free Trial, but Forethought AI does not.

          Forethought AI is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Sunshine begins at $19/User/Month, while pricing details for Forethought AI are unavailable.

          Some top alternatives to Forethought AI includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, Front, HelpDesk, SysAid, Jitbit Helpdesk, Helpspot, Helprace, Trakdesk, BoldDesk and HappyFox Assist AI.

          Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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