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Fieldd vs FieldAssist vs Bigin by Zoho CRM Comparison

Last updated:

Fieldd

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FieldD is the service management software technicians need to easily manage appointments, dispatch technicians, and close out jobs-all while in the field. The platform's clean user interface lets technicians focus on ser…

FieldAssist

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales representatives are given access…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Fieldd vs FieldAssist vs Bigin by Zoho CRM — at a glance

FeatureFielddFieldAssistBigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting price$49 /MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryField Service Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Fieldd and FieldAssist

  • Pricing: Fieldd starts at $49 /Month. FieldAssist pricing is not publicly listed.
  • Free trial: Fieldd offers a free trial; FieldAssist does not.
  • Deployment: Fieldd supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FieldAssist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Fieldd vs FieldAssist vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fieldd - Field Service Management Software
Talk to an expert
Talk to an expert
FieldAssist - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Fieldd

Best for managing field technicians with streamlined scheduling and dispatch.

Choose if
  • You need real-time tracking of technicians and job status in the field.
  • Your business requires integrated scheduling, dispatch, and accounting in one platform.
  • You have a medium to large service-based business with mobile field staff.
Consider alternatives if
  • Your company lacks mobile or field-based employees needing management.
  • You require highly customizable or industry-specific workflow features.

FieldAssist

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Fieldd typically suits Large Enterprises and Medium Business. FieldAssist tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

FieldD is the service management software technicians need to easily manage appointments, dispatch technicians, and close out jobs-all while in the field. The platform's clean user ... Read More about Fieldd

FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales ... Read More about FieldAssist

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $49
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium to large businesses
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Fieldd

  • Streamlined Operations: Fieldd simplifies your field service management, allowing your team to focus on delivering exceptional customer service rather than getting bogged down by administrative tasks.
  • Real-Time Tracking: With Fieldd, you can monitor your team's location and job status in real-time. This feature not only enhances accountability but also ensures you can respond quickly to any unexpected changes or emergencies.
  • Enhanced Communication: By facilitating seamless communication between field technicians and the back office, Fieldd minimizes misunderstandings and helps everyone stay on the same page, ultimately boosting productivity.
Best fit

Best fit

Fieldd

  • 50 to 500 employees
  • Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, and Business Development Representatives
Watchouts

Reasons buyers look elsewhere

Fieldd

  • Users may seek alternatives to Fieldd if they require more advanced customization options that cater specifically to their unique business processes, allowing for a more tailored user experience.
  • Organizations with budget constraints might explore other solutions that offer similar functionalities at a lower price point, ensuring they get the best value for their investment.
  • If users encounter integration challenges with existing tools or platforms, they may look for alternatives that provide better compatibility and seamless connectivity with their current systems.

Software Demo

Demo

No software demo available

Fieldd has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Fieldd, FieldAssist and Bigin by Zoho CRM Compare on Features?

Total Features

11 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Fieldd, FieldAssist and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Fieldd pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Fieldd vs FieldAssist User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        1

        0

        0

        0

        0

        2

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Insufficient user rating and review data to determine overall sentiment.

        What buyers like

        • Ease of use
        • Real-time tracking
        • Communication enhancement

        Common complaints

        • Pricing transparency
        • Customization limitations

        What buyers like

        • Cloud-based SFA
        • Real-time data access
        • Custom reporting

        Common complaints

        • May require training
        • Limited offline capabilities
        • Dependent on internet access

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Real-time tracking of technicians and job status

        • Streamlined scheduling and dispatch operations

        • Enhanced communication between field and office teams

        • Lack of publicly available pricing information

        • Potentially limited customization options

        • Real-time access to stock and delivery data

        • Customizable reporting for performance tracking

        • Mobile-first approach enhances usability

        • May require initial training for effective use

        • Limited offline functionality

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Bisleri

        Bisleri

        Haldirams Nagpur

        Haldirams Nagpur

        Modi Revlon

        Modi Revlon

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Fieldd screenshot

        5 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Fieldd or FieldAssist?
        Fieldd and FieldAssist are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Fieldd and FieldAssist offer a free trial?
        Fieldd offers a free trial. FieldAssist does not.
        What is the starting price of Fieldd vs FieldAssist?
        Fieldd starts at $49 /Month. FieldAssist starts at Contact for pricing.
        What are the top alternatives to Fieldd?
        Top alternatives to Fieldd include Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Jobber.
        What are the top alternatives to FieldAssist?
        Top alternatives to FieldAssist include Bigin by Zoho CRM, Bizom, ZooM SFA, Salesforce Sales Cloud, B2B Salesfuel.

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