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Fieldd vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Fieldd

5.0(1 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FieldD is the service management software technicians need to easily manage appointments, dispatch technicians, and close out jobs-all while in the field. The platform's clean user interface lets technicians focus on ser…

FieldAssist

4.8(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales representatives are given access…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Fieldd leads on user satisfaction with a 5.0-star rating across 1 reviews.

Fieldd vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureFielddFieldAssistBigin by Zoho CRMCreatio CRM
Rating5.0 / 54.8 / 54.6 / 5
Reviews12243
Starting price$49 /MonthContact for pricing$7 /User/Month$40 /user/month
Free trial Yes No Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryField Service Management SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Fieldd and FieldAssist

  • Pricing: Fieldd starts at $49 /Month. FieldAssist pricing is not publicly listed.
  • Free trial: Fieldd offers a free trial; FieldAssist does not.
  • User satisfaction: Fieldd scores higher with a 5.0-star average.
  • Deployment: Fieldd supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FieldAssist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Fieldd vs FieldAssist vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fieldd - Field Service Management Software
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FieldAssist - New SaaS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Fieldd

Best for managing field technicians with streamlined scheduling and dispatch.

Choose if
  • You need real-time tracking of technicians and job status in the field.
  • Your business requires integrated scheduling, dispatch, and accounting in one platform.
  • You have a medium to large service-based business with mobile field staff.
Consider alternatives if
  • Your company lacks mobile or field-based employees needing management.
  • You require highly customizable or industry-specific workflow features.

FieldAssist

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Fieldd typically suits Large Enterprises and Medium Business. FieldAssist tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

FieldD is the service management software technicians need to easily manage appointments, dispatch technicians, and close out jobs-all while in the field. The platform's clean user ... Read More about Fieldd

FieldAssist is an industry-leading cloud-based Sales Force Automation (SFA) software that grants sales teams the power to manage orders using a smartphone rather than order papers. Sales ... Read More about FieldAssist

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $49
  • Not Available
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.3/10

Not Available

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.75

(2)

Best Company Size

50-500 employeesMedium to large businesses
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Fieldd

  • Streamlined Operations: Fieldd simplifies your field service management, allowing your team to focus on delivering exceptional customer service rather than getting bogged down by administrative tasks.
  • Real-Time Tracking: With Fieldd, you can monitor your team's location and job status as it happens. This feature improves accountability and lets you respond quickly to unexpected changes or emergencies.
  • Fieldd improves communication between field technicians and the back office, reducing misunderstandings and keeping everyone aligned, which increases productivity.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Fieldd

  • 50 to 500 employees
  • Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, and Business Development Representatives

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Fieldd

  • Users may seek alternatives to Fieldd if they require more advanced customization options that cater specifically to their unique business processes, allowing for a more tailored user experience.
  • Organizations with budget constraints might explore other solutions that offer similar functionalities at a lower price point, ensuring they get the best value for their investment.
  • If users encounter integration challenges with existing tools or platforms, they may look for alternatives that provide better compatibility and seamless connectivity with their current systems.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

No software demo available

Fieldd has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do Fieldd, FieldAssist, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

11 Features

7 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Fieldd, FieldAssist, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $49
          • Not Available
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Fieldd pricing

          Pricing information not available

          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No

          GDPR

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US

          Fieldd vs FieldAssist vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          1

          0

          0

          0

          0

          2

          0

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Insufficient user rating and review data to determine overall sentiment.

          What buyers like

          • Ease of use
          • Real-time tracking
          • Communication enhancement

          Common complaints

          • Pricing transparency
          • Customization limitations

          Buyer sentiment

          Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

          What buyers like

          • Cloud-based SFA
          • Real-time data access
          • Custom reporting

          Common complaints

          • May require training
          • Limited offline capabilities
          • Dependent on internet access

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Real-time tracking of technicians and job status

          • Streamlined scheduling and dispatch operations

          • Enhanced communication between field and office teams

          • Lack of publicly available pricing information

          • Potentially limited customization options

          • Real-time access to stock and delivery data

          • Customizable reporting for performance tracking

          • Mobile-first approach enhances usability

          • May require initial training for effective use

          • Limited offline functionality

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Fieldd, FieldAssist, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Bisleri

          Bisleri

          Haldirams Nagpur

          Haldirams Nagpur

          Modi Revlon

          Modi Revlon

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Fieldd screenshot

          5 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          2 Videos

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          Add another option to compare side by side

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Fieldd or FieldAssist?
          Fieldd edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Fieldd and FieldAssist offer a free trial?
          Fieldd offers a free trial. FieldAssist does not.
          What is the starting price of Fieldd vs FieldAssist?
          Fieldd starts at $49 /Month. FieldAssist starts at Contact for pricing.
          What are the top alternatives to Fieldd?
          Top alternatives to Fieldd include Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Jobber.
          What are the top alternatives to FieldAssist?
          Top alternatives to FieldAssist include Bigin by Zoho CRM, Creatio CRM, Bizom, ZooM SFA, Agentforce Sales (formerly Salesforce Sales Cloud).