FeedbackLink vs SatisMeter vs Zonka Feedback Comparison
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.
SatisMeter
Starting at $49 /Month
- Free Trial
- Large Enterprises
- Medium Business
SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encounter…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
FeedbackLink leads on user satisfaction with a 4.1-star rating across 170,269 reviews.
FeedbackLink vs SatisMeter vs Zonka Feedback — at a glance
| Feature | FeedbackLink | SatisMeter | Zonka Feedback |
|---|---|---|---|
| Rating | 4.1 / 5 | 2.7 / 5 | 4.7 / 5 |
| Reviews | 170,269 | 41 | 130 |
| Starting price | $15 /Month | $49 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between FeedbackLink and SatisMeter
- Pricing: FeedbackLink starts at $15 /Month, while SatisMeter starts at $49 /Month.
- User satisfaction: FeedbackLink scores higher with a 4.1-star average.
- Deployment: FeedbackLink supports SaaS/Web/Cloud; SatisMeter supports SaaS/Web/Cloud.
Compare FeedbackLink vs SatisMeter vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
Best for simple, multi-channel NPS feedback in small to medium businesses.
- You need quick, easy setup with minimal technical overhead.
- Your team values seamless integration with tools like Slack and Intercom.
- You want to collect customer feedback post-sales, support, or events efficiently.
- Your organization requires extensive customizations beyond basic support.
- You depend on a large marketplace of third-party app integrations.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection. SatisMeter: Best for simple, multi-channel NPS feedback in small to medium businesses.
Description | FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer ... Read More about FeedbackLink | SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More about SatisMeter | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 9.0/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do FeedbackLink, SatisMeter and Zonka Feedback Compare on Features?
Total Features | 15 Features | 21 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FeedbackLink, SatisMeter and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
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GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
FeedbackLink vs SatisMeter User Reviews & Rating Comparison
User Ratings | 4.1 (based on 170269 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the ease of use and integration capabilities but express concerns about limited customization and integration options. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Mention  Segment  Buzzsumo |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos |  1 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FeedbackLink or SatisMeter?
- FeedbackLink edges out the other on user ratings (4.1 vs 2.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FeedbackLink and SatisMeter offer a free trial?
- Yes, both FeedbackLink and SatisMeter offer a free trial.
- What is the starting price of FeedbackLink vs SatisMeter?
- FeedbackLink starts at $15 /Month. SatisMeter starts at $49 /Month.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
- What are the top alternatives to SatisMeter?
- Top alternatives to SatisMeter include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.