FeedbackLink vs Retently Comparison
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.
Retently
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…
Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.
FeedbackLink vs Retently — at a glance
| Feature | FeedbackLink | Retently |
|---|---|---|
| Rating | 4.1 / 5 | 4.9 / 5 |
| Reviews | 170,269 | 67 |
| Starting price | $15 /Month | $79 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between FeedbackLink and Retently
- Pricing: FeedbackLink starts at $15 /Month, while Retently starts at $79 /Month.
- User satisfaction: Retently scores higher with a 4.9-star average.
- Deployment: FeedbackLink supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.
FeedbackLink vs Retently — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
Large Enterprises, Medium Business, Small Business
FeedbackLink typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer ... Read More about FeedbackLink | Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do FeedbackLink and Retently Compare on Features?
Total Features | 15 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FeedbackLink and Retently on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
Data Residency | 🇺🇸 US | 🇺🇸 US |
FeedbackLink User Reviews & Rating Comparison
User Ratings | 4.1 (based on 170269 reviews) | 4.9 (based on 67 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
|
Pros and Cons |
|
|
List of Customers
Customers | No Customers information available. |  VTEX  Chargify  Splitit |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  7 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to FeedbackLink and Retently in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FeedbackLink or Retently?
- Retently edges out the other on user ratings (4.9 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FeedbackLink and Retently offer a free trial?
- Yes, both FeedbackLink and Retently offer a free trial.
- What is the starting price of FeedbackLink vs Retently?
- FeedbackLink starts at $15 /Month. Retently starts at $79 /Month.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
- What are the top alternatives to Retently?
- Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.