FeedbackLink vs Promoter Ninja vs Zonka Feedback Comparison
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.
Promoter Ninja
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.
SpotSaaS Analysis
FeedbackLinkPromoter NinjaZonka Feedback
The core difference lies in FeedbackLink's focus on straightforward NPS feedback collection for businesses seeking simplicity, while Promoter Ninja targets sales teams looking to enhance customer engagement through integrated workflows. Ideal buyers for FeedbackLink are small to medium businesses wanting basic customer loyalty insights, whereas Promoter Ninja is best suited for sales or customer success teams needing to streamline communication and processes.
- Best for small to medium businesses - Simple and quick NPS feedback collection - Low-complexity tool - Focus on basic customer loyalty insights - Priced at $15 - Ideal for teams wanting rapid data capture
- Best for sales teams - Enhances customer engagement via NPS - Integrated NPS-driven workflows - Supports structured sales funnels - Improves communication and process flow - Pricing not listed
FeedbackLink vs Promoter Ninja vs Zonka Feedback — at a glance
| Feature | FeedbackLink | Promoter Ninja | Zonka Feedback |
|---|---|---|---|
| Rating | 4.1 / 5 | 5.0 / 5 | 4.7 / 5 |
| Reviews | 170,269 | 5 | 130 |
| Starting price | $15 /Month | Contact for pricing | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between FeedbackLink and Promoter Ninja
- Pricing: FeedbackLink starts at $15 /Month. Promoter Ninja pricing is not publicly listed.
- User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
- Deployment: FeedbackLink supports SaaS/Web/Cloud; Promoter Ninja supports SaaS/Web/Cloud.
Compare FeedbackLink vs Promoter Ninja vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
Best for sales teams enhancing customer engagement via NPS-driven workflows.
- You have a structured sales funnel needing integrated NPS engagement.
- Your sales or customer success teams require improved communication and process flow.
- You want a simple, low-complexity setup focused on NPS-driven growth analytics.
- Your organization does not prioritize NPS or customer feedback initiatives.
- You need extensive analytics or integrations beyond sales funnel productivity.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection. Promoter Ninja: Best for sales teams enhancing customer engagement via NPS-driven workflows.
Description | FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer ... Read More about FeedbackLink | The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 8.5/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Promoter Ninja has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do FeedbackLink, Promoter Ninja and Zonka Feedback Compare on Features?
Total Features | 15 Features | 16 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FeedbackLink, Promoter Ninja and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
FeedbackLink vs Promoter Ninja User Reviews & Rating Comparison
User Ratings | 4.1 (based on 170269 reviews) | 5 (based on 5 reviews) | |
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
| Buyer sentiment Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
|---|---|---|
Videos |  1 Videos | No videos available. |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FeedbackLink or Promoter Ninja?
- Promoter Ninja edges out the other on user ratings (5.0 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FeedbackLink and Promoter Ninja offer a free trial?
- Yes, both FeedbackLink and Promoter Ninja offer a free trial.
- What is the starting price of FeedbackLink vs Promoter Ninja?
- FeedbackLink starts at $15 /Month. Promoter Ninja starts at Contact for pricing.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
- What are the top alternatives to Promoter Ninja?
- Top alternatives to Promoter Ninja include Zonka Feedback, ngSurvey, FeedbackLink, SurveyLegend, GrowthScore.