EV Service Manager vs ManageEngine ServiceDesk Plus vs Symantec ServiceDesk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	EV Service Manager (82) Get Quote Get Quote	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote	Symantec ServiceDesk (15) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More	ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More
Free Trial Availability	No free trial	Free Trial available	No free trial
User Ratings	3.9 (84)	4.2 (351)	4 (33)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo			Symantec ServiceDesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do EV Service Manager, ManageEngine ServiceDesk Plus and Symantec ServiceDesk Compare on Features?

Total Features	0 Features	6 Features	0 Features
Unique Features	No features		No features
	Get Quote	Get Quote	Get Quote

What Do EV Service Manager, ManageEngine ServiceDesk Plus and Symantec ServiceDesk Cost?

Pricing Option
Pricing Plans	Not Available	Not Available	Not Available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

EV Service Manager vs ManageEngine ServiceDesk Plus User Reviews & Rating Comparison

User Ratings	3.9 (based on 84 reviews)	4.2 (based on 351 reviews)	4 (based on 33 reviews)
Rating Distribution	Excellent 34 Very Good 33 Good 8 Poor 5 Terible 2	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1	Excellent 7 Very Good 5 Good 1 Poor 0 Terible 2
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Mcdonalds AP American Red Cross	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	16 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos	No videos available.

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ManageEngine ServiceDesk Plus offers Free Trial, but EV Service Manager does not.

EV Service Manager is designed for Large Enterprises, Medium Business and Small Business.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both EV Service Manager and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to EV Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Mint Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, ReadyDesk and Sitehelpdesk.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

EV Service Manager vs ManageEngine ServiceDesk Plus vs Symantec ServiceDesk - Which Tool Fits Your Business?