eNPS vs Trustmary Comparison
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
Trustmary leads on user satisfaction with a 4.6-star rating across 11 reviews.
Spotsaas Analysis
eNPSTrustmary
The core difference between eNPS and Trustmary lies in eNPS's focus on straightforward, real-time feedback management for SMBs, while Trustmary offers scalable, automated solutions tailored for e-commerce and social platforms. eNPS is ideal for small to medium businesses looking for simplicity in NPS scoring, whereas Trustmary suits those in the e-commerce sector seeking automation in feedback collection.
- Best for small to medium businesses - Real-time NPS feedback management - Simple and user-friendly interface - Affordable pricing at $29 - Suitable for customer service teams - Ideal for companies with 1-500 employees
- Designed for e-commerce and social platforms - Offers automated NPS feedback collection - Scalable solution for growing businesses - Higher pricing at $190 - Low-complexity tool for ease of use - Best for small to medium-sized online businesses
eNPS vs Trustmary — at a glance
| Feature | eNPS | Trustmary |
|---|---|---|
| Rating | — | 4.6 / 5 |
| Reviews | — | 11 |
| Starting price | $29 /Month | $190 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between eNPS and Trustmary
- Pricing: eNPS starts at $29 /Month, while Trustmary starts at $190 /Month.
- Target audience: eNPS is built for Individuals and Medium Business, while Trustmary targets Large Enterprises and Medium Business.
- Deployment: eNPS supports SaaS/Web/Cloud; Trustmary supports SaaS/Web/Cloud.
eNPS vs Trustmary — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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eNPS vs Trustmary: Biggest differences
Start here before you go deeper into features.
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
eNPS: Best for SMBs needing simple, real-time NPS customer feedback management. Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms.
Description | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.2/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do eNPS and Trustmary Compare on Features?
Total Features | 11 Features | 27 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare eNPS and Trustmary on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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eNPS vs Trustmary: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
eNPS vs Trustmary Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
eNPS User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
| Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
eNPS and Trustmary Customers
Customers | No Customers information available. |  Destia  Lumon  Happyornot |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos | No videos available. |  1 Videos |
Top Alternatives to eNPS and Trustmary in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, eNPS or Trustmary?
- Trustmary edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do eNPS and Trustmary offer a free trial?
- Yes, both eNPS and Trustmary offer a free trial.
- What is the starting price of eNPS vs Trustmary?
- eNPS starts at $29 /Month. Trustmary starts at $190 /Month.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Startquestion, Zonka Feedback, SatisMeter, Emojics, SmileBack.