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eNPS vs ClearlyRated Comparison

Last updated:

eNPS

Starting at $29 /Month

  • Free Trial
  • Individuals
  • Medium Business

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…

ClearlyRated

4.8(44 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

ClearlyRated leads on user satisfaction with a 4.8-star rating across 44 reviews.

Spotsaas Analysis

eNPSClearlyRated

The core difference between eNPS and ClearlyRated lies in their target audience and the depth of analytics offered, with eNPS catering to small and medium businesses seeking simplicity, while ClearlyRated is designed for larger organizations that require robust analytics and support. Ideal buyers for eNPS are SMBs with up to 500 employees, while ClearlyRated is best suited for mid-sized to large companies looking for detailed insights into customer feedback.

- Best for small to medium businesses - Simple, real-time NPS management - Ideal for teams needing straightforward feedback collection - Price point of $29 - Suitable for companies with 1-500 employees - Focus on ease of use

- Best for mid-sized to large organizations - Strong analytics and support features - Fast deployment with minimal setup - Emphasis on detailed visual insights - Suitable for companies with 51+ employees - Ideal for teams focused on data-driven decision making

eNPS vs ClearlyRated — at a glance

FeatureeNPSClearlyRated
Rating—4.8 / 5
Reviews—44
Starting price$29 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between eNPS and ClearlyRated

  • Pricing: eNPS starts at $29 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: eNPS offers a free trial; ClearlyRated does not.
  • Target audience: eNPS is built for Individuals and Medium Business, while ClearlyRated targets Large Enterprises and Medium Business.
  • Deployment: eNPS supports SaaS/Web/Cloud; ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

eNPS vs ClearlyRated — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eNPS - NPS Software
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ClearlyRated - NPS Software
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eNPS vs ClearlyRated: Biggest differences

Start here before you go deeper into features.

eNPS

Best for SMBs needing simple, real-time NPS customer feedback management.

Choose if
  • You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
  • Your customer service or success teams want easy-to-use, survey-based feedback collection.
  • You need real-time customer rankings from -100 to +100 for quick sentiment insights.
Consider alternatives if
  • You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
  • You are a large enterprise needing complex integrations and scalable, enterprise-grade features.

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

eNPS: Best for SMBs needing simple, real-time NPS customer feedback management. ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support.

Description

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

Entry Level Pricing

  • Starts from $29
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.2/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.76

(44)

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
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How do eNPS and ClearlyRated Compare on Features?

Total Features

11 Features

11 Features

Unique Features

No unique features

No unique features

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Compare eNPS and ClearlyRated on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      eNPS pricing

      Pricing information not available

      eNPS vs ClearlyRated: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      eNPS vs ClearlyRated Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      eNPS User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      61

      3

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Clear NPS scoring

      Common complaints

      • Limited features
      • Lack of pricing clarity

      Buyer sentiment

      Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Insightful analytics

      Common complaints

      • Limited survey customization
      • Lack of integration options

      Pros and Cons

      • Real-time customer ranking from -100 to +100

      • Simple survey-based feedback collection

      • Effective for small and medium business customer service management

      • Limited advanced features or integrations

      • Small user rating base (only 4 ratings)

      • Intuitive and easy-to-use platform with a user-friendly dashboard

      • Quick and responsive customer support

      • Provides detailed analytics and valuable insights for decision making

      • Limited customization options for surveys

      • Lack of variety in marketplace integrations and connectors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used eNPS or ClearlyRated? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Zoom

      1 Screenshots

      Your Online Profile

      3 Screenshots

      Top Alternatives to eNPS and ClearlyRated in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eNPS or ClearlyRated?
      ClearlyRated edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do eNPS and ClearlyRated offer a free trial?
      eNPS offers a free trial. ClearlyRated does not.
      What is the starting price of eNPS vs ClearlyRated?
      eNPS starts at $29 /Month. ClearlyRated starts at Contact for pricing.
      What are the top alternatives to eNPS?
      Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.
      What are the top alternatives to ClearlyRated?
      Top alternatives to ClearlyRated include SatisMeter, GrowthScore, SmileBack, Emojics, YesInsights.