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Emojics vs SurveyLab vs Zonka Feedback Comparison

Last updated:

Emojics

4.6(15 reviews)

Starting at $9.50

  • Large Enterprises
  • Medium Business

Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows us…

SurveyLab

4.8(99 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.

SpotSaaS Analysis

EmojicsSurveyLabZonka Feedback

The core difference between Emojics and SurveyLab lies in their primary functions; Emojics focuses on capturing emotional feedback through reaction buttons, while SurveyLab specializes in creating intuitive surveys for measuring NPS. Ideal buyers for Emojics are businesses looking to enhance lead capture through emotional engagement, whereas SurveyLab is suited for those needing a straightforward survey tool for comprehensive customer feedback.

- Best for simple emotion-driven feedback - Ideal for lead capture - Quick embedding of reaction buttons - Targets small to medium businesses - Focus on actionable user feedback - Priced at $9.50

- Best for measuring NPS - Simple, intuitive survey creation - Drag-and-drop question types - Multi-channel customer response collection - Suitable for small to medium businesses - Price not listed

Emojics vs SurveyLab vs Zonka Feedback — at a glance

FeatureEmojicsSurveyLabZonka Feedback
Rating4.6 / 54.8 / 54.7 / 5
Reviews1599130
Starting price$9.50Contact for pricing$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between Emojics and SurveyLab

  • Pricing: Emojics starts at $9.50. SurveyLab pricing is not publicly listed.
  • Free trial: SurveyLab offers a free trial; Emojics does not.
  • Target audience: Emojics is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyLab scores higher with a 4.8-star average.
  • Deployment: Emojics supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Emojics vs SurveyLab vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Emojics - NPS Software
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SurveyLab
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Emojics

Best for simple emotion-driven website feedback and lead capture.

Choose if
  • You want to quickly embed reaction buttons to gauge user emotions on your website.
  • Your focus is on converting user feedback into actionable leads and notifications.
  • You are a small to medium business seeking an easy-to-use, streamlined feedback tool.
Consider alternatives if
  • You require advanced NPS benchmarking and in-depth analytics capabilities.
  • You need extensive customization or deep integrations with enterprise systems.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Emojics: Best for simple emotion-driven website feedback and lead capture. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Description

Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their ... Read More about Emojics

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $9.50
  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(15)

4.8

(99)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Emojics has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Emojics, SurveyLab and Zonka Feedback Compare on Features?

Total Features

18 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

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Compare Emojics, SurveyLab and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9.50
        • Not Available
        • $24 , Billed Yearly

        Pricing Plans

        • PRO

          • Up to 250/mo Feedback

          • 1 Site Included

          • Remove Watermark

          Show more +

        • GROWTH

          • Up to 2500/mo Feedback

          • 2 Site Included

          • Remove Watermark

          Show more +

        • BUSINESS

          • Up to 10000/mo Feedback

          • 4 Site Included

          • Remove Watermark

          Show more +

        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Emojics pricing
        SurveyLab pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Emojics vs SurveyLab User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        5

        2

        0

        0

        0

        32

        6

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Emojics for its ease of use and unique emotion-based feedback but note limitations in analytics and pricing transparency.

        What buyers like

        • Ease of use
        • Unique emotion feedback capture
        • Effective user engagement

        Common complaints

        • Limited analytics
        • Lack of pricing transparency

        Buyer sentiment

        Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

        What buyers like

        • Ease of use
        • Multi-channel response collection
        • Customer support responsiveness

        Common complaints

        • Slow loading times
        • Complex navigation

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy to embed reaction buttons on websites

        • Effective at capturing user emotions and feedback quickly

        • Helps convert users by promoting and notifying based on feedback

        • Limited advanced analytics and reporting features

        • Pricing is not publicly disclosed, requiring sales contact

        • Intuitive and easy-to-use interface for quick survey creation

        • Multiple channels for gathering customer responses

        • Responsive and helpful customer support

        • Sluggish loading times reported by some users

        • Limited payment options for certain services like sampling

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Emojics or SurveyLab?
        SurveyLab edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Emojics and SurveyLab offer a free trial?
        SurveyLab offers a free trial. Emojics does not.
        What is the starting price of Emojics vs SurveyLab?
        Emojics starts at $9.50. SurveyLab starts at Contact for pricing.
        What are the top alternatives to Emojics?
        Top alternatives to Emojics include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX.
        What are the top alternatives to SurveyLab?
        Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.

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