Compare Electric vs iSupport Software

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Electric (70) Get Quote Get Quote	iSupport Software (21) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Electric - the perfect solution for powering your hybrid work setup. Our chat-based support service ensures quick responses and resolutions, putting the "help" back in helpdesk. ... Read More	iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4 (73)	4.3 (57)
	Get Quote	Get Quote

Software Demo

Demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 73 reviews)	4.3 (based on 57 reviews)
Rating Distribution	Excellent 33 Very Good 12 Good 11 Poor 6 Terible 8	Excellent 9 Very Good 11 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	Electric has been praised by users as an ideal IT partner, especially for fully remote teams, with its seamless integration into platforms like Microsoft Teams and Slack. The convenience of quick ...Read more	iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more
Pros and Cons	Provides seamless integration with collaboration platforms like Slack, enhancing communication and accessibility. Fast response times and efficient assistance in resolving IT issues, leading to high user satisfaction. Streamlines onboarding and offboarding processes, automating tasks and saving time for IT personnel. Offers comprehensive IT support, including device management and security solutions, suitable for small startups to larger organizations. Inconsistent service levels, occasional delays in resolution, and administrative errors that require follow-ups, affecting the overall user experience. Limitations in application support, leading to challenges for companies with specific software requirements.	Efficient ticket tracking and management system with unique ticket IDs for easy monitoring. User-friendly interface with efficient filtering features for quick access to tickets. Fully customizable platform for standardizing processes, controls, and dashboards. Effective routing logic for tickets between departments. Newcomers may find the richness of features overwhelming without adequate support. Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	Panasonic Guitar Center Lens Crafters

Media and Screenshots

Screenshots	No screenshots available.	6 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Electric nor iSupport Software offers a free trial.

Electric is designed for Large Enterprises, Medium Business and Small Business.

iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Electric and iSupport Software are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Electric includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, HelpDesk, Rhino Support, ReadyDesk, Sitehelpdesk, Trakdesk, Help Desk Premier and iSupport Software.

Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Electric vs iSupport Software

Electric

iSupport Software

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure