NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Eko App vs Mattermost vs Text Request Comparison

Last updated:

Eko App

4.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better customer service and save money.…

Mattermost

3.5(572 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

Text Request

4.5(190 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Eko App leads on user satisfaction with a 4.0-star rating across 4 reviews.

Eko App vs Mattermost vs Text Request — at a glance

FeatureEko AppMattermostText Request
Rating4.0 / 53.5 / 54.5 / 5
Reviews4572190
Starting priceContact for pricing$3.25 /User/Month$59 /month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalUS

Key differences between Eko App and Mattermost

  • Pricing: Mattermost starts at $3.25 /User/Month. Eko App pricing is not publicly listed.
  • Free trial: Mattermost offers a free trial; Eko App does not.
  • User satisfaction: Eko App scores higher with a 4.0-star average.
  • Deployment: Eko App supports SaaS/Web/Cloud, Mobile - Android; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Eko App vs Mattermost vs Text Request — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Eko App - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Mattermost - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Text Request - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Eko App vs Mattermost vs Text Request comparison

Get the full side-by-side as a PDF — these picks plus the top Business Instant Messaging Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Eko App

Best for

Large Enterprises, Medium Business, Small Business

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

Text Request

Best for

Large Enterprises, Medium Business, Small Business

Eko App typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better ... Read More about Eko App

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Entry Level Pricing

  • Not Available
  • Starts from $3.25
  • Starts from $59

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Eko App, Mattermost and Text Request on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $3.25
        • $59

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Mattermost pricing
        Text Request pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Eko App vs Mattermost User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        3

        0

        2

        0

        0

        31

        1

        0

        1

        1

        575

        153

        18

        4

        9

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 5 reviews, with strong overall satisfaction.

        What buyers like

        • Instant messaging capabilities
        • User-friendly interface
        • Cost-effective

        Common complaints

        • Limited features compared to competitors
        • May lack advanced integrations
        • Not suitable for small teams

        Buyer sentiment

        Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Open source flexibility
        • Integrated video conferencing
        • Multiple app integrations

        Common complaints

        • Steeper learning curve
        • Requires self-hosting
        • Limited mobile features

        Buyer sentiment

        Buyer sentiment is very strong across 759 reviews, with consistently positive feedback.

        What buyers like

        • Versatile messaging solution
        • Secure payment requests
        • Desktop and mobile compatibility

        Common complaints

        • Limited advanced features
        • May require additional integrations
        • User interface could be improved

        Pros and Cons

        • User-friendly for all team sizes

        • Cost-effective for large organizations

        • Quick setup process

        • Limited advanced features

        • Not ideal for small teams

        • Highly customizable for specific business needs.

        • Strong integration with various business tools.

        • Supports both desktop and mobile platforms.

        • May require technical expertise for setup.

        • Self-hosting can lead to maintenance challenges.

        • Facilitates secure transactions through messaging.

        • User-friendly interface for quick communication.

        • Integrates well with social media platforms.

        • May not scale well for larger organizations.

        • Limited advanced features compared to competitors.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Samsung

        Samsung

        SAP

        SAP

        Commonwealth Bank

        Commonwealth Bank

        Mathnasium

        Mathnasium

        Nissan

        Nissan

        Farmers Insurance

        Farmers Insurance

        Media and Screenshots

        Screenshots

        No screenshots available.

        File List Integration

        4 Screenshots

        Group Message

        6 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        video-0

        4 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Eko App or Mattermost?
        Eko App edges out the other on user ratings (4.0 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Eko App and Mattermost offer a free trial?
        Mattermost offers a free trial. Eko App does not.
        What is the starting price of Eko App vs Mattermost?
        Eko App starts at Contact for pricing. Mattermost starts at $3.25 /User/Month.
        What are the top alternatives to Eko App?
        Top alternatives to Eko App include Hibox, ChatWork, Dialog, Office Chat, Tekos.
        What are the top alternatives to Mattermost?
        Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.