Zipwhip Review: Is It The Right Cloud Communication Platforms For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAAStarts from $35 / Month
Neighborhood Credit UnionTrusted by teams including Neighborhood Credit Union
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
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What is Zipwhip?
Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an effective way to communicate with customers using SMS because it allows text messages to be sent from anywhere with an internet connection, it tracks engagement metrics and reports, and it is compatible across all devices.
Pricing
Starts from $35 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Zipwhip Software Demo
Zipwhip was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zipwhip
- Team types
- Large Enterprises, Medium Business
Why teams choose Zipwhip
Simplifies SMS communication for businesses
Tracks engagement metrics effectively
Compatible with all devices for ease of use
Is Zipwhip right for you?
What buyers should know before shortlisting Zipwhip
Zipwhip simplifies SMS communication for businesses, allowing them to send and receive messages easily. Its ability to track engagement metrics is a plus, but it may not meet the needs of businesses requiring more complex communication solutions.
Zipwhip pros and cons
- Zipwhip pros
Simplifies SMS communication for businesses
Tracks engagement metrics effectively
Compatible with all devices for ease of use
- Zipwhip cons
Limited features beyond SMS communication
Not suitable for complex communication needs
Ready to try it?
Get started with Zipwhip
Start your free trial — no credit card required.
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See how it stacks up
Compare Zipwhip side-by-side with top Cloud Communication Platforms alternatives.
What is the pricing of Zipwhip?
Zipwhip Pricing Plans
Economy
$35
/Month
Unlimited Texts
Unlimited Contacts
2 devices
Contact Import
Reports
Show more +
Business
$100
/Month
Includes features of Economy plan, plus
10 devices
Auto Reply
Group Texting (up to 50 contacts)
Custom Signature
Show more +
Enterprise
Includes features of Business plan, plus
Unlimited devices
Keywords
Multi-User
Switchboard
Weighing your options?
Not sure if Zipwhip fits your budget?
Zipwhip reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 67 reviews, with clear strengths and a few common watchouts.
What buyers like
- Easy SMS communication
- Tracks engagement metrics
- Compatible across devices
Common complaints
- Limited features beyond SMS
- Not suitable for complex communication needs
- May lack advanced integrations
Are you using Zipwhip?
What users are saying
RH
Rhonda H
08/17/20
Zipwhip is a Game changer
What do you like best? In the fast paced business world we find ourselves in, we find that our clients overwhelmingly prefer a text message over an ...
Read more
HL
Hillary L
08/12/20
Amazing connectivity! Perfect product for front end and back office solutions
What do you like best? Zipwhip integrates seamlessly with our software. We're able to use it with automated confirmation and trip status updates for ...
Read more
TR
Terry R
08/12/20
Increases efficiency with client and employee communication
What do you like best? As an office staff, we can see all communications with clients and care specialists, because all texts come to each of us. ...
Read more
CT
Cornel T
07/27/20
Texting Platform for Business that Works Great Now
IC
Internal Consultant in Real Estate
07/16/20
Love this PRODUCT
What do you like best? This product tracks all of your text messages so you can go back anytime for a great reference point. What do you dislike? ...
Read more
SH
Scott H
06/22/20
Integrates seamlessly...makes life efficient!
What do you like best? The best aspect of ZipWhip is its integration...seamless with other applications, and intelligent -- only marking the phones ...
Read more
- See if Zipwhip fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Zipwhip?
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
CRM integration is a vital feature found in most modern software programs that helps businesses streamline their customer relationship manag…
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…
Zipwhip security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zipwhip.
Certifications
Security features
Developer & data
Alternatives to Zipwhip
Zipwhip Customers
Neighborhood Credit Union
Zipwhip Support Options
Frequently Asked Questions About Zipwhip
Common questions buyers ask before choosing Zipwhip.
Zipwhip is a Cloud Communication Platforms. Zipwhip offers Chat (Messaging), SMS Notification, Reports, Analytics, Contact Management and many more functionalities.
Buyers commonly note the following limitations of Zipwhip: Limited features beyond SMS communication; Not suitable for complex communication needs; Integration options may be limited.
Some top alternatives to Zipwhip includes CometChat, Podium, MOBtexting, SimpleTexting and CloudContactAI.
Zipwhip offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Zipwhip is $35/Month
Ready to try it?
Get started with Zipwhip
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].