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Efficy CRM vs Creatio Comparison

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Efficy CRM

4.5(55 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

Creatio

4.7(61 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers marketing, sales, and service aut…

Creatio leads on user satisfaction with a 4.7-star rating across 61 reviews.

Efficy CRM vs Creatio — at a glance

FeatureEfficy CRMCreatio
Rating4.5 / 54.7 / 5
Reviews5561
Starting priceContact for pricing$25 /user/month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareLow Code Development Platforms (LCDP) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Efficy CRM and Creatio

  • Pricing: Creatio starts at $25 /user/month. Efficy CRM pricing is not publicly listed.
  • Target audience: Efficy CRM is built for Freelancers / Consultants and Large Enterprises, while Creatio targets Large Enterprises and Medium Business.
  • User satisfaction: Creatio scores higher with a 4.7-star average.
  • Deployment: Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Efficy CRM vs Creatio — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Efficy CRM - CRM Software
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Creatio - Low Code Development Platforms (LCDP) Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

Efficy CRM typically suits Freelancers / Consultants and Large Enterprises. Creatio tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers ... Read More about Creatio

Entry Level Pricing

  • Not Available
  • Starts from $25 , monthly

Free Trial Availability

SpotScore

What's this? ↗

8.7/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.54

(55)

4.66

(61)

Best Company Size

50 to 500 employeesMedium to large enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio

  • Streamlined Processes: Creatio lets teams automate routine workflows, so tasks are completed efficiently and managers can focus on strategic initiatives instead of repetitive work.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Better Collaboration: Creatio improves communication across departments and builds a collaborative environment. Executives make better decisions and achieve stronger organizational alignment.
Best fit

Best fit

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Software Demo

Demo

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Step 1 of 4

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How do Efficy CRM and Creatio Compare on Features?

Total Features

8 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Efficy CRM and Creatio on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $25 , monthly

      Pricing Plans

      • Not Available
      • Growth

        $25

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Enterprise

        $55

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Unlimited

        $85

        /user/month

        • Number of users : 50

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      Pricing Page

      Efficy CRM pricing
      Creatio pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Efficy CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      43

      10

      2

      0

      0

      48

      13

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 55 reviews, with consistently positive feedback.

      What buyers like

      • Accessible across devices, usable by staff with varying technical expertise.
      • High degree of customization to fit specific business needs.
      • Centralized customer data management improves tracking and workflows.

      Common complaints

      • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.
      • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.
      • Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.

      Buyer sentiment

      Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

      What buyers like

      • Ease of use for non-technical users
      • Customization flexibility
      • Comprehensive CRM functionality

      Common complaints

      • Steep learning curve
      • Integration difficulties

      Pros and Cons

      • Efficient integration with e-commerce platforms enhances sales.

      • User-friendly design makes it accessible for all team members.

      • Comprehensive features streamline various business operations.

      • Customization may be limited for specific needs.

      • Initial setup might require some training.

      • No-code workflow automation accessible to non-technical users

      • High customization freedom to tailor CRM and workflows

      • Comprehensive CRM suite covering marketing, sales, and service

      • Learning curve for users unfamiliar with CRM systems

      • Integration challenges requiring technical expertise

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Efficy CRM or Creatio? Tell buyers what actually differs.

      List of Customers

      Customers

      Volkswagen

      Volkswagen

      Vivest

      Vivest

      Vanbreda

      Vanbreda

      Skeyes

      Skeyes

      DFS Aviation Services

      DFS Aviation Services

      Onco360

      Onco360

      Media and Screenshots

      Screenshots

      efficy CRM

      3 Screenshots

      Creatio

      10 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Efficy CRM and Creatio in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Efficy CRM or Creatio?
      Creatio edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Efficy CRM and Creatio offer a free trial?
      Yes, both Efficy CRM and Creatio offer a free trial.
      What is the starting price of Efficy CRM vs Creatio?
      Efficy CRM starts at Contact for pricing. Creatio starts at $25 /user/month.
      What are the top alternatives to Efficy CRM?
      Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).
      What are the top alternatives to Creatio?
      Top alternatives to Creatio include Zoho CRM, Zoho CRM Plus, Zoho Creator, Appian, Mendix.