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due.work vs Freshdesk vs Zoho Desk vs Zendesk Support - Which Tool Fits Your Business?

due.work - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Due.work is a task management software that helps teams work together to get stuff done. It incorporates basic features of task management software along with specific features to manage ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More

Entry Level Pricing

  • Starts from $49
  • Starts from $15 , Billed Yearly
  • Starts from $7 , yearly

Free Trial Availability

  • No free trial

Spotsaas Score

8.3/10

9.5/10

9.7/10

User Ratings

4.6

(13)
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Software Demo

Demo

How do due.work, Freshdesk, Zoho Desk and Zendesk Support Compare on Features?

Total Features

13 Features

16 Features

27 Features

Unique Features

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        What Do due.work, Freshdesk, Zoho Desk and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $49
              • $15 , Billed Yearly
              • $7 , yearly

              Pricing Plans

              • Not Available
              • Free

                • Integrated ticketing across email and social

                • Ticket Dispatch

                • Knowledge Base

                Show more +

              • Growth

                • Includes features of Free plan, plus

                • Automations

                • Collision Detection

                Show more +

              • Pro

                • Includes features of Growth plan, plus

                • Multiple products

                • Includes up to 5000 Collaborators

                Show more +

              • Browse all pricing plans
              • Express

                $9

                /user/month

                • Small business essentials:

                • Email

                • Social media

                Show more +

              • Standard

                $20

                /user/month

                • Everything in Express +

                • Live chat (Business Messaging)

                • Instant messaging

                Show more +

              • Professional

                $35

                /user/month

                • Everything in Standard +

                • Telephony

                • Blueprints

                Show more +

              • Browse all pricing plans

              Pricing Page

              due-work pricingfreshdesk pricingzoho-desk pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              due.work vs Freshdesk vs Zoho Desk User Reviews & Rating Comparison

              User Ratings

              4.6

              (based on 13 reviews)

              Rating Distribution

              Excellent

              0

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              549

              Very Good

              99

              Good

              11

              Poor

              7

              Terible

              56

              Excellent

              2628

              Very Good

              1272

              Good

              213

              Poor

              15

              Terible

              19

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

              Pros and Cons

              Pros and Cons of due.work

              Pros and Cons of Freshdesk

              Pros and Cons of Zoho Desk

              • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

              • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

              • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

              • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

              • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

              • Configuring advanced features and integrations may require time and technical knowledge.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              No Customers information available.

              Pearson

              Pearson

              Bridgestone

              Bridgestone

              Kern High School District

              Kern High School District

              NHS

              NHS

              Rogers

              Rogers

              ESSILOR

              ESSILOR

              Media and Screenshots

              Screenshots

              No screenshots available.

              Freshdesk

              6 Screenshots

              Zoho Desk

              4 Screenshots

              Videos

              video-0

              1 Videos

              video-0

              3 Videos

              video-0

              4 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Freshdesk offers Free Trial, but due.work does not.

              due.work is designed for Large Enterprises, Medium Business and Small Business.

              Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for due.work Starts at $49/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

              Some top alternatives to due.work includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Helprace, ReadyDesk, UseDesk, Trakdesk, LabiDesk and HESK.

              Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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