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Compare DoneDone vs Userback

DoneDone - Bug Tracking Software
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Userback - Bug Tracking Software
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Overview

Description

DoneDone is simple bug tracking software, perfect for agile teams. It saves time by allowing to create, assign, and resolve bugs from a single interface. DoneDone integrates with all the ... Read More

Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More

Entry Level Pricing
  • Starts from $4 , Billed Yearly
  • Starts from $14 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.7/10

9.1/10

User Ratings

4.3

(12)
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Software Demo

Demo

Features

Total Features

10 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $4 , Billed Yearly
          • $14 , Billed Yearly
          Pricing Plans
          • Collaborate

            • Unlimited Users

            • Unlimited Projects

            • Custom Workflows

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          • Outreach

            • Includes features of Collaborate plan, plus

            • Unlimited Support Agents

            • Unlimited Mailboxes

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          41

          Very Good

          13

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          152

          Very Good

          26

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          DoneDone has garnered positive feedback from users over the past 12 months, with key strengths that stand out. The platform's simplicity and ease of use have been widely praised, making it a ...Read more

          Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more

          Pros and Cons
          • Simple and intuitive UI, making it easy for users to learn and use the platform effectively.

          • Efficient ticket support system that helps manage customer queries and support tasks seamlessly.

          • Responsive and proactive developers who continuously enhance the user experience and features.

          • Lack of advanced features like custom fields and more configuration options that some users may find limiting.

          • Slow development pace for certain enhancements such as webhooks, which can delay the implementation of desired functionalities.

          • Easy to use and intuitive interface for both support representatives and end users.

          • Seamless integration with website projects, enabling screenshot notation and user feedback.

          • Facilitates communication within teams and with clients, saving time and enhancing collaboration.

          • Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement.

          • Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users.

          • Pricing concerns, especially for smaller businesses or freelancers.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          Dashboard

          1 Screenshots

          Userback screenshots

          8 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both DoneDone and Userback offer a Free Trial.

          DoneDone is designed for Large Enterprises, Medium Business and Small Business.

          Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pricing for DoneDone Starts at $4/User/Month when Billed Yearly whereas for Userback Starts at $14/Month when Billed Yearly.

          Some top alternatives to DoneDone includes Backlog, Teamwork Desk, Issuetrak, HelpDesk, Snappy, TestRail, Bug-Track.com, Disbug, TaskSift and Crash Catch.

          Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].