Which is better, Dex or Bigin by Zoho CRM?

Bigin by Zoho CRM edges out Dex based on user ratings across 119 reviews. That said, the best pick depends on your workflow — Dex may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Dex and Bigin by Zoho CRM?

Key differences between Dex and Bigin by Zoho CRM include pricing (Dex starts at $12 vs Bigin by Zoho CRM at $7); target audience (Dex targets Large Enterprises while Bigin by Zoho CRM serves Small Business); free trial availability (Bigin by Zoho CRM offers one, Dex does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Dex and Bigin by Zoho CRM offer a Free trial?

Bigin by Zoho CRM offers Free Trial, but Dex does not.

Who are the typical users of Dex?

Dex is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

What is the starting price of Dex and Bigin by Zoho CRM?

Pricing for Dex starts at $12/Month, whereas Bigin by Zoho CRM starts at $7/User/Month.

What are the best alternatives to Dex?

Some top alternatives to Dex include Bigin by Zoho CRM, ClickUp, Zoho CRM, Interface 365, Thryv.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Dex vs Bigin by Zoho CRM Comparison

Last updated: May 22, 2026

Dex

Starting at $12 /Month

Large Enterprises
Medium Business

Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and reminders, help users stay in touch…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Dex vs Bigin by Zoho CRM — at a glance

Feature	Dex	Bigin by Zoho CRM
Rating	—	4.3 / 5
Reviews	—	119
Starting price	$12 /Month	$7 /User/Month
Free trial	No	Yes
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	Available
Support modes	24/7 (Live rep), Online	Business Hours, Online
Certifications	—	—
Data residency	US	Global

Key differences between Dex and Bigin by Zoho CRM

Pricing: Dex starts at $12 /Month, while Bigin by Zoho CRM starts at $7 /User/Month.
Free trial: Bigin by Zoho CRM offers a free trial; Dex does not.
Target audience: Dex is built for Large Enterprises and Medium Business, while Bigin by Zoho CRM targets Small Business.
Deployment: Dex supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Dex vs Bigin by Zoho CRM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Dex Talk to an expert Talk to an expert	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Dex

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Dex typically suits Large Enterprises and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and ... Read More about Dex	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $12	Starts from $7 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score What's this? ↗	7.7/10	9.0/10
User Ratings Based on verified Spotsaas reviews		4.3 (119)
	Get pricing help	Visit website

Software Demo

Demo

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How do Dex and Bigin by Zoho CRM Compare on Features?

Total Features	11 Features	10 Features
Unique Features	No unique features	No unique features
	Get Quote	Visit website

Compare Dex and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$12	$7 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	✗ No
Data Residency	🇺🇸 US	🌐 Global

Dex User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.3 (based on 119 reviews)
Rating Distribution	No reviews available for this product	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	What buyers like Strong relationship management Custom fields for organization Automated reminders Common complaints Limited advanced analytics No mobile app Basic reporting features	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Excellent for maintaining contact relationships Customizable fields enhance organization Automated reminders ensure timely follow-ups May lack advanced features for larger teams Limited integrations with other tools	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

List of Customers

Customers	Axios TechCrunch Combinator	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	No screenshots available.	1 Screenshots
Videos	2 Videos	2 Videos

Top Alternatives to Dex and Bigin by Zoho CRM in 2026

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Dex or Bigin by Zoho CRM?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Dex and Bigin by Zoho CRM offer a free trial?: Bigin by Zoho CRM offers a free trial. Dex does not.
What is the starting price of Dex vs Bigin by Zoho CRM?: Dex starts at $12 /Month. Bigin by Zoho CRM starts at $7 /User/Month.
What are the top alternatives to Dex?: Top alternatives to Dex include Bigin by Zoho CRM, ClickUp, Zoho CRM, Interface 365, Thryv.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Dex vs Bigin by Zoho CRM Comparison

Dex

Bigin by Zoho CRM

Dex vs Bigin by Zoho CRM — at a glance

Key differences between Dex and Bigin by Zoho CRM

Dex vs Bigin by Zoho CRM — find the better fit before you commit.

Dex

Bigin by Zoho CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Dex and Bigin by Zoho CRM Compare on Features?

Compare Dex and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Dex User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Dex and Bigin by Zoho CRM in 2026

Related Blogs and Articles for Crm Software

Frequently asked questions