Delighted vs RealFeedback Comparison
Delighted
Starting at $224 /Month
- Free Trial
- Large Enterprises
- Medium Business
Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…
RealFeedback
Starting at $9 /Month
- Free Trial
- Large Enterprises
- Medium Business
RealFeedback adds an exciting, interactive layer to customer surveys. This intuitive SaaS solution uses ChatGPT-powered chatbot technology to engage customers in natural conversations that deliver valuable insights. Its…
Delighted leads on user satisfaction with a 4.6-star rating across 169,789 reviews.
Delighted vs RealFeedback — at a glance
| Feature | Delighted | RealFeedback |
|---|---|---|
| Rating | 4.6 / 5 | — |
| Reviews | 169,789 | — |
| Starting price | $224 /Month | $9 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | Global | US |
Key differences between Delighted and RealFeedback
- Pricing: Delighted starts at $224 /Month, while RealFeedback starts at $9 /Month.
- Deployment: Delighted supports SaaS/Web/Cloud, Mobile - iOS; RealFeedback supports SaaS/Web/Cloud.
Delighted vs RealFeedback — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Delighted typically suits Large Enterprises and Medium Business. RealFeedback tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted | RealFeedback adds an exciting, interactive layer to customer surveys. This intuitive SaaS solution uses ChatGPT-powered chatbot technology to engage customers in natural conversations that ... Read More about RealFeedback |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 7.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  RealFeedback has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Delighted and RealFeedback Compare on Features?
Total Features | 13 Features | 1 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Delighted and RealFeedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Delighted User Reviews & Rating Comparison
User Ratings | 4.6 (based on 169789 reviews) | No reviews available for the product |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 169789 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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List of Customers
Customers |  Target  Bombas  Bonobos | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos | No videos available. |
Top Alternatives to Delighted and RealFeedback in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Delighted or RealFeedback?
- Delighted edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Delighted and RealFeedback offer a free trial?
- Yes, both Delighted and RealFeedback offer a free trial.
- What is the starting price of Delighted vs RealFeedback?
- Delighted starts at $224 /Month. RealFeedback starts at $9 /Month.
- What are the top alternatives to Delighted?
- Top alternatives to Delighted include QuestionPro, SurveySparrow, GetFeedback, easyfeedback, Cognito Forms.
- What are the top alternatives to RealFeedback?
- Top alternatives to RealFeedback include SurveyMonkey, SurveySparrow, GetFeedback, Viable, Alchemer.