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Deepser vs IBM Control Desk - Which Service Desk Software Platform Is Better in July 2025?

Deepser - Service Desk Software
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TL;DR - Quick Comparison Summary

Description

Deepser Service Desk Software is designed for companies of any size, across any industry, that have customers with issues or problems. The software allows to setup and customize customer ... Read More

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time ... Read More

Free Trial Availability

  • Free Trial available

User Ratings

4.8

(14)

4.6

(20)
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Software Demo

Demo

IBM Control Desk has not given any software demo yet

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What Do Deepser and IBM Control Desk Cost?

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      deepser pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
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      Deepser User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      Excellent

      1

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      7

      Very Good

      7

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its ...Read more

      Pros and Cons

      Pros and Cons of Deepser

      Pros and Cons of IBM Control Desk

      • Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness.

      • Great customer service with a supportive team that aids in a smooth onboarding process.

      • Provides mind-blowing management tools, making work easier and optimizing asset utilization.

      • Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement.

      • Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.

      • Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

       IT Service Desk

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Deepser and IBM Control Desk in 2025

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Deepser and IBM Control Desk offer a Free Trial.

      Deepser is designed for Large Enterprises, Medium Business and Small Business.

      IBM Control Desk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Deepser and IBM Control Desk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Deepser includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Mint Service Desk, InvGate Service Desk, IBM Control Desk, SeamlessDesk, HelpDesk, SysAid, TOPdesk and ReadyDesk.

      Some top alternatives to IBM Control Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Micro Focus Service Manager, SeamlessDesk, HelpDesk, TOPdesk, Sitehelpdesk and Max HelpDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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