Compare Datto RMM vs Gardiyan vs Atera vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Datto RMM (72) Get Quote Get Quote	Gardiyan Get Quote Get Quote	Atera (277) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Datto RMM offers MSPs advanced cloud technology and 100% cloud protection to easily remote secure, manage, monitor and support endpoints and boost the efficiency of service delivery. This ... Read More	Gardiyan is an advanced security solution designed to deliver proactive protection and integrated management for IT systems. Focused on safeguarding organizational infrastructures, Gardiyan ... Read More	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More
Entry Level Pricing	Not Available	Not Available	Starts from $129 , monthly
Free Trial Availability	No free trial	No free trial	Get Free Trial
Spotsaas Score	Not Available	Not Available	Not Available
User Ratings	4.3 (34)		4.6 (601)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	0 Features	14 Features	48 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available	$129 , monthly
Pricing Plans	Not Available	Not Available	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 34 reviews)	No reviews available for the product	4.6 (based on 601 reviews)
Rating Distribution	Excellent 52 Very Good 18 Good 1 Poor 1 Terible 0	No reviews available for the product	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1
Expert's Review generated by AI	Datto RMM has garnered positive reviews over the past 12 months, showcasing its strengths as a reliable and efficient remote management tool. Users appreciate its ease of deployment, scalability, ...Read more	No Expert ai Review available for the product	Atera delivers a refreshingly simple and efficient help desk experience, especially for small to mid-sized businesses looking to streamline support operations. Its intuitive ticketing system and ...Read more
Pros and Cons	Highly scalable and easy to deploy, enhancing MSP capabilities. Customizable interface for showing important information, efficient remote management tools. Integration with other Datto products, API access for enhanced utility. Easy to use, good alerting, stable remote access, and automation features. The richness of features and customizations might be overwhelming for newcomers without proper support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.		Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity. The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume. With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility. Atera empowers businesses to enforce self-service protocols, encouraging customers to resolve common issues independently and reducing repetitive support tasks. Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards. Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
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Customers

Customers	No Customers information available.	No Customers information available.	Sodexo Domino's TGI Fridays

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots	7 Screenshots
Videos	3 Videos	No videos available.	3 Videos

Alternatives

Alternatives	ManageEngine Remotedesk SolarWinds RMM 4.3	ManageEngine	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Datto RMM nor Gardiyan offers a free trial.

Datto RMM is designed for Large Enterprises, Medium Business and Small Business.

Gardiyan is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Datto RMM and Gardiyan are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Datto RMM includes ManageEngine, Remotedesk, SolarWinds RMM, Naverisk RMM & PSA, Atera, SuperOps RMM, Pulseway, ConnectWise Automate, NinjaOne (NinjaRMM) and ITarian RMM.

Some top alternatives to Gardiyan includes and ManageEngine.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Datto RMM vs Gardiyan vs Atera vs Zendesk Support

Datto RMM

Gardiyan

Atera

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure